Waters of Scottsburg, the
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 25 Google reviews
Watch Waters of Scottsburg, the
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (19 vs median 6)
- High RN turnover (57%)
Bottom 25% in IN · Below recommended RN staffing · Worst in INFINITY HEALTHCARE CONSULTING chain · $31,352 in fines
What this means for your family
While the physical therapy department is frequently praised for helping patients regain independence, the facility has significant, recurring reports of nursing neglect and poor hygiene in the memory care unit. If you consider this facility, we strongly recommend unannounced visits to the memory care wing and asking for a clear explanation of their call-light response protocols.
Google Reviews
Google Reviews
25 reviews on Google“Reviews for The Waters of Scottsburg are highly polarized, with families of short-term rehab patients often reporting positive experiences while others describe severe neglect and communication failures. Recurring criticisms highlight significant issues with nursing responsiveness, hygiene standards, and the quality of care in the memory care unit. While some families praise the therapy department and administrative support, others report distressing incidents involving medical errors and unprofessional staff behavior.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy team
- Helpful administrative staff
- Supportive transition and discharge planning
Concerns
- Slow or unresponsive nursing staff (mentioned by 2 reviewers)
- Poor hygiene and sanitation standards (mentioned by 2 reviewers)
- Neglect and lack of engagement in memory care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 26 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed some families have mentioned how helpful the administrative staff is; how does that team support families during the initial transition and discharge planning process?
- 2With the physical therapy team being a noted strength, how often do residents participate in therapy sessions to help with their mobility?
- 3How does the nursing team manage medication schedules and ensure that all medical needs are addressed promptly throughout the day and night?
- 4What specific steps are taken to maintain high standards of cleanliness and sanitation in the resident rooms and common dining areas?
- 5Could you tell me more about the daily activities and social events available to keep residents engaged and active?
- 6How does the facility ensure that residents in the memory care unit receive personalized attention and consistent engagement from the staff?
Personalized based on this facility's data
Key Review Excerpts
“The therapy department was fantastic during her stay. She has nothing but good things to say about the nurses, the activity department, and how grateful she is to be able to walk again.”
“I signed myself out in 9 day's it was horrible I cried everyday I broke out into a rash I have video where my nurses light was on for over an hour at a time and my family would come in and they said they we're bat the desk laughing and chatting.”
“Residents are neglected , fights occur in the so called "memory care " unit . They do not do anything out of the ordinary for these residents . They are locked up like prisoners .”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed 35 complaints triggering inspections at this facility, with recurring issues in nutrition services, safety hazards, and resident rights. The facility struggles with persistent problems including meal service, accident prevention, food safety, and proper care according to residents' preferences. While all violations show correction dates, the high volume of complaints and repeated deficiencies across multiple areas suggest ongoing quality concerns that families should carefully consider.
Apr 30, 2026Complaint5
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Apr 13, 2026Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Mar 18, 2026Complaint9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Jan 29, 2026Complaint4
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Jan 9, 2026Complaint3
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Sep 10, 2025Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Federal Penalties
Fine
Dec 12, 2023
$31,352
Ownership & Operations
Who Operates This Facility
Waters of Scottsburg, the
for profit
Chain Affiliation
Infinity Healthcare Consulting
70 facilities nationwide
Chain avg rating: 2.2/5 · Rank 45 of 69 (Worst)
Ownership & Management
Owners
Putnam County Hospital
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
25 reviews from families & visitors
Official Website
Visit watersofscottsburg.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.