Hampton Oaks Health Campus
Strong Medicare quality ratings; families often praise warm, compassionate nursing staff. Still worth an in-person visit.
based on 38 Google reviews
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What this means for your family
Hampton Oaks is highly regarded for its clean environment and compassionate staff, making it a popular choice for many families. However, given the serious reports regarding fall safety and supervision, we strongly recommend asking management about their specific protocols for two-person assist transfers and how they ensure adequate staffing levels during high-risk hours.
Google Reviews
Google Reviews
38 reviews on Google“Hampton Oaks Health Campus receives high praise for its compassionate nursing staff, clean environment, and quality dining options. While many families report exceptional care and peace of mind, there are serious concerns regarding patient safety, specifically regarding fall prevention and staffing ratios. Potential families should weigh the strong community atmosphere against reports of inconsistent supervision and care protocols.”
Quality Themes
Tap a score for detailsStrengths
- Warm, compassionate nursing staff
- Clean and well-maintained facility
- High-quality dining and food service
- Engaging activities for residents
Concerns
- Inadequate supervision leading to falls and safety incidents (mentioned by 2 reviewers)
- Understaffing affecting patient care and response times (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 37 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed Hampton Oaks has a high engagement rate for activities; could you walk me through what a typical social calendar looks like for a new resident?
- 2Given that you have a 5-star CMS rating, what specific protocols do you have in place to ensure residents remain safe and mobile while preventing falls?
- 3I see that your team is very active in responding to feedback online; how do you incorporate that family input into your daily care routines?
- 4With your current staffing levels, how does your team manage response times to ensure that residents receive timely assistance when they press their call lights?
- 5Since your facility maintains a clean and well-maintained environment, how do you balance that high standard of upkeep with the need for consistent, hands-on nursing care?
- 6In the event of a medical emergency, what is the specific process for notifying family members and coordinating with local hospitals?
Personalized based on this facility's data
Key Review Excerpts
“The love and support from staff for her in her final days was heartfelt and so comforting.”
“My grandmother has been dropped once while showering with one aide (when she requires two) and fell twice due to lack of supervision.”
“The facility is very clean and well maintained and my parents both commented on how good the food was.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Hampton Oaks has 19 federal deficiencies across three surveys, with one complaint-triggered incident involving resident financial protection that families reported. The facility shows recurring issues with fire safety systems, emergency exits, and smoke detection equipment across multiple surveys. Most deficiencies appear corrected, though fire safety problems have persisted over time, requiring ongoing attention to building safety infrastructure.
Dec 18, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Jan 9, 2024Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Have an alternate power supply for its alarm system.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Ownership & Operations
Who Operates This Facility
Hampton Oaks Health Campus
for profit
Chain Affiliation
Trilogy Health Services
124 facilities nationwide
Chain avg rating: 4.0/5 · Rank 28 of 120 (Best)
Ownership & Management
Owners
Daviess County Hospital
Owner · Organization
Barney, Leigh
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Davis, David
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
38 reviews from families & visitors
Official Website
Visit hamptonoakshc.com
Medicare data downloads
Original nursing home datasets
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