Harbor House Pier Place
Families consistently rate this highly — reviewers highlight compassionate and loving care staff. Schedule a visit to confirm the fit.
based on 20 Google reviews
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What this means for your family
The facility is highly regarded for its compassionate, hands-on care staff, making it a strong candidate for those prioritizing resident well-being. However, families should be aware of potential administrative challenges; we recommend visiting in person to assess communication responsiveness and ensure the management style aligns with your expectations.
Google Reviews
Google Reviews
20 reviews on Google“Harbor House Pier Place is frequently praised for its compassionate, loving staff and positive, spiritually uplifting environment. However, the facility has faced criticism regarding administrative communication and a recent controversy involving a failure to follow flag protocols, which some community members found disrespectful.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and loving care staff
- Positive, spiritually uplifting environment
- Small, resident-focused facility design
Concerns
- Poor administrative communication and unprofessional phone conduct (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 40 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With such a small, intimate community of 12 residents, how do you ensure each person's unique daily routine and personal preferences are honored?
- 2We've heard wonderful things about the compassionate and spiritually uplifting atmosphere here; how do you incorporate spiritual or mindful activities into the weekly schedule?
- 3What is the best way for our family to stay in regular, clear contact with the management team regarding updates on our loved one's well-being?
- 4Could you describe what a typical day of social activities and meals looks like for the residents in this small group setting?
- 5In the event of a medical emergency or a sudden change in health during the night, what is the specific protocol for notifying the family and coordinating care?
- 6How does the staff approach building deep, personal connections with residents to maintain that loving environment people often mention?
Personalized based on this facility's data
Key Review Excerpts
“Never have I seen such a caring, loving staff. This was true for all of the residents, not just my patient. The staff at Harbor House are truly some of the most amazing caregivers I have ever seen.”
“a great facility caring for the needs of those unable to care for themselfs .A blessing from heaven .Thanks a million for the care given to those who need it most .3 buildings each holding 12 Residents ,and a common building for all.”
“Fantastic environment, so positive and spiritually uplifting......”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The most recent inspection in May 2025 identified issues regarding medication management, specifically missed doses due to lack of stock and failure to notify a healthcare professional. Previous inspections in 2023 and 2004 showed the facility was in full compliance.
May 14, 2025Routine
Staff failed to document that a medical professional was contacted regarding the missed doses of Zyrtec on 04/13/2025 and 04/14/2025.
Resident A did not receive prescribed Zyrtec 1MG/1ML on 04/13/2025 and 04/14/2025 because the medication was out of stock.
Jun 21, 2023RoutineCleanReport
No deficiencies found during this inspection.
Jul 16, 2004OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Harbor House Ministries
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
20 reviews from families & visitors
Official Website
Visit harborhouseministries.org
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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