Sunset Manor
Families consistently rate this highly — reviewers highlight compassionate and dedicated caregiving staff. Schedule a visit to confirm the fit.
based on 9 Google reviews
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What this means for your family
The staff at Sunset Manor provides exceptional, family-like care and maintains a very clean environment. While most families are deeply satisfied, you should verify the current management's communication style and responsiveness to ensure their standards align with your expectations.
Google Reviews
Google Reviews
9 reviews on Google“Sunset Manor is highly regarded by families for the profound kindness, warmth, and professional care provided by the staff, with several reviewers noting the staff feels like family. While most feedback is exceptionally positive regarding resident well-being and cleanliness, one reviewer raised serious concerns regarding management respect and resident care standards.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and dedicated caregiving staff
- Clean and odor-free environment
- High level of professional conduct
- Positive resident dining experiences
Concerns
- Management disrespect and care quality issues
Rating Trends
Tap a year to see what changed
Distribution · 9 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the dining experience here; could you tell us more about how the menus are planned and how residents participate in mealtime?
- 2The cleanliness of the facility is very important to us; what are your daily protocols for ensuring the common areas and resident rooms stay fresh and well-maintained?
- 3It's clear your caregiving staff is highly dedicated; how do you foster that culture of compassion and professional conduct among the team?
- 4How does the management team communicate with families to ensure we are always aligned on the quality of care and any changes in our loved one's needs?
- 5What does a typical day of social activities and engagement look like for residents to help them stay connected with the community?
- 6In the event of a medical emergency or a sudden change in health during the night, what is the specific protocol for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“How can we ever begin to thank you for all of the kindness, dedication, and hard work you've all done for our mother. Not to mention the love and warmth that you've shown her and us.”
“My mom is in assisted living here and I’m amazed at the care she’s receiving; she raves about the food and the staff. I’ve noticed there’s no bad odors, the staff is very professional and wear appropriate clothes; no tattooed faces or arms!”
“We are so thankful for Sunset Manor and all who take care of our mom. The staff have become like family to us.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified concerns regarding the storage of hazardous materials and medical supplies, as well as improper labeling of opened food items. A previous investigation also noted issues with following specific resident care plans and timely laundry services.
Oct 23, 2024Routine
Hazardous and toxic chemicals and sharp items were found in cabinets in the assisted living area, memory care unit, and on the outer shelf of a medication cart, easily accessible to residents.
Food items (condiments, corn starch, ice cream, juice, milk, bagged cheese, jelly, peanut butter, cocoa, coffee, etc.) in common area kitchenettes, main kitchen, and employee lounge were not labeled with appropriate open dates.
Housekeeping maintenance closets on the first and second floors contained non-maintenance items such as wheelchairs, shower chairs, disposable briefs, and extra medical supplies.
Six garbage and rubbish containers stored in housekeeping closets between the first and second floors did not have tight-fitting lids.
Aug 21, 2023Complaint
Failure to provide care consistent with service plan: staff not consistently providing feeding assistance/setup and not consistently providing pressure relieving techniques for pressure sores.
Resident's laundry was not washed in a timely manner, resulting in inappropriate clothing for the climate.
Apr 20, 2010OtherCleanReport
No deficiencies found during this inspection.
Dec 2, 2009OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Sunset Manor INC.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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