Washington Odd Fellows Home
Strong Medicare quality ratings; families often praise clean, well-maintained facility and grounds. Still worth an in-person visit.
based on 121 Google reviews

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What this means for your family
Washington Odd Fellows Home is highly regarded for its cleanliness and attentive staff, making it a top choice for many families in the area. However, because there are serious reports of neglect and abuse, we strongly recommend that you conduct an unannounced visit and speak directly with multiple residents and staff members to assess the culture of care for yourself.
Google Reviews
Google Reviews
121 reviews on Google“Washington Odd Fellows Home is widely praised for its clean, well-maintained facilities and friendly, attentive staff who often go above and beyond for residents. While the vast majority of reviews are highly positive, there are serious, albeit infrequent, allegations regarding neglect and abuse that families should investigate thoroughly. Prospective families should weigh the overwhelming number of positive experiences against these critical reports when making their decision.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility and grounds
- Friendly, attentive, and compassionate nursing staff
- Effective and welcoming intake/screening process
- Strong focus on resident activities and social engagement
Concerns
- Allegations of physical and emotional abuse by staff (mentioned by 2 reviewers)
- Reports of neglect and slow response times to resident needs (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 204 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1It's wonderful to see how clean and well-maintained the grounds are; what kind of social activities or outings do you have planned for the residents this month?
- 2We've heard such lovely things about the warmth of your nursing staff; how do you ensure that same level of compassionate care is consistent across all shifts?
- 3With the facility being a cozy size of 53 residents, how do you ensure that every resident's call bell is answered promptly, especially during the busier night shifts?
- 4What specific protocols are in place to ensure resident safety and prevent any lapses in care or supervision?
- 5In the event of a medical emergency after hours, what is the immediate process for contacting physicians and notifying the family?
- 6We noticed your intake and screening process is very welcoming; how do you help a new resident transition into the community and start making friends?
Personalized based on this facility's data
Key Review Excerpts
“The staff is Amazing! They take care of the residents as if they were their own famliy. Today we celebrated our Grandfather's 100th Birthday and they all made sure to make him feel special.”
“The folks in the skilled nursing section (east wing) have been very attentive to my 91-year-old mother. She has been living at Odd Fellows for almost a year. ... They have made my mother feel that she is home.”
“My grandmother was unfortunately kept here after breaking her leg. She would sit for over an hour in her own filth before anyone came. She was ohyscially abused by one of the staff members... It was reported to the state and this person no longer works there.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows persistent safety and care concerns, with 11 complaint-triggered deficiencies indicating families have reported problems. Major issues recur across surveys including poor infection control, abuse and neglect reporting failures, and serious safety hazards like faulty fire systems and electrical problems. While all deficiencies show correction dates, the pattern of repeated violations in critical areas like resident safety and medication management suggests ongoing operational challenges families should carefully evaluate.
Feb 11, 2026Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Aug 8, 2025Routine23
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Address patient/client population and determine types of services needed.
Emergency Preparedness Deficiencies
Establish policies and procedures for sheltering.
Emergency Preparedness Deficiencies
Provide primary/alternate means for communication.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Resident Rights Deficiencies
Give residents a notice of rights, rules, services and charges.
Resident Rights Deficiencies
The resident has the right to receive notices in a format and a language he or she understands.
Aug 21, 2024Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 23, 2024Routine27
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Construction Deficiencies
Meet other general requirements.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Jul 23, 2024Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Apr 19, 2024Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Federal Penalties
Fine
Jul 23, 2024
$67,616
Ownership & Operations
Who Operates This Facility
Washington Odd Fellows Home
nonprofit
Ownership & Management
Owners
Washington Odd Fellows Home
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
121 reviews from families & visitors
Official Website
Visit washingtonoddfellowshome.com
Medicare data downloads
Original nursing home datasets
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