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Supported Living

Habilitat INC.

Families consistently rate this highly — reviewers highlight warm, attentive, and professional staff. Schedule a visit to confirm the fit.

5 West Alder, Suite 312, Walla Walla, WA 99362Licensed & Active
Source: WA DSHS — view official record
Google rating
4.5/5

based on 24 Google reviews

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Habilitat INC. Supported Living in Walla Walla, WA — Street View
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What this means for your family

Wheatland Village receives exceptionally high marks for its staff professionalism and community atmosphere, making it a very strong candidate for independent or assisted living. Because all reviews are highly positive, we recommend scheduling a tour during a meal time to personally experience the dining quality and observe staff-resident interactions firsthand.

Google Reviews

Google Reviews

24 reviews on Google
Wheatland Village is consistently praised by family members for its welcoming atmosphere, professional staff, and well-maintained, modern facilities. Reviewers frequently highlight the ease of the transition process and the high quality of amenities, such as the library and on-site conveniences, which contribute to a positive living experience for residents.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean10.0Activities10.0MedsN/AMemoryN/AComms10.0Value10.0

Strengths

  • Warm, attentive, and professional staff
  • Clean, modern, and well-maintained campus
  • Smooth and supportive move-in process
  • High-quality amenities and community events

Rating Trends

Tap a year to see what changed

234'15(1)'17(1)'21(10)'23(9)'25(4)

Distribution · 54 analyzed

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How They Respond to Reviews

71%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to feedback online; how do you incorporate that kind of open communication into your daily relationship with families?
  • 2The campus looks beautifully maintained in photos; what are some of the most popular community events or social gatherings that residents are currently enjoying?
  • 3Since the move-in process is often cited as a strength here, what specific steps do you take to help a new resident feel at home and settled during their first week?
  • 4Given the professional and attentive reputation of your staff, how do you ensure that the level of personalized care remains consistent as a resident's needs evolve?
  • 5Could you walk me through your protocols for handling medical needs or emergencies to ensure residents feel secure and supported at all times?
  • 6What opportunities are there for family members to stay involved or participate in the community life here?

Personalized based on this facility's data


Key Review Excerpts

The management team is very transparent and have excellent communications. They are very proactive and do not hesitate to listen to family member concerns. They respond quickly.

Long-term resident's family · 2022★★★★★

The move was very smooth and all the staff were extremely helpful with any questions or issues we had.

Long-term resident's family · 2022★★★★★

The food in the restaurant is amazing. We have been here for Easter brunch buffet, Halloween trick or treating, fall festival, and many more!

Long-term resident's family · 2023★★★★★
Source: 24 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

4total
13deficiencies
Apr 22, 2026Investigation

Report references complaint numbers 216605, 214612, and 214144. Administrator acknowledged failure to incorporate PCSP into IISP and failure to report abuse in a timely manner.

Mandated reporting to the departmentWAC 388-101-4150

Provider failed to immediately report an allegation of abuse involving a staff member scratching a client to the Department's Complaint Resolution Unit (CRU), waiting three days to report.

Development of the individual instruction and support planWAC 388-101-0210

Provider failed to incorporate the client's Person-Centered Service Plan (PCSP) into the Individual Instruction and Support Plan (IISP) regarding support for medication management, emotional regulation, self-injury, suicide attempts, and crisis stabilization services.

Nov 13, 2025Inspection

The document also references a follow-up inspection letter (dated after the SOD) stating that deficiencies WAC 388-101D-0150-4, 388-101D-0295-1-a, and 388-101D-0295-1-b were corrected as of 2026-01-07. Additional consultation deficiencies regarding staff training and restrictive procedures were noted in the enforcement letter.

Medication services GeneralWAC 388-101D-0295

Provider failed to ensure medications were given as ordered; a PRN (as needed) insomnia medication was being administered routinely.

Client health services supportWAC 388-101D-0150

Provider failed to ensure Client 2 received assistance with arranging recommended lab work, specifically blood tests.

Mar 15, 2024Investigation

A follow-up inspection on 09/26/2024 indicated that all deficiencies were corrected.; Plan of Correction submitted by HABILITAT INC. on 4-5-24 for citations dated 3-15-24.

Treatment of clientsWAC 388-101D-0130

Provider failed to respect client rights by allowing staff to sleep on a couch in the common area, limiting clients' access to their property.

Administrator responsibilities and trainingWAC 388-101D-0055

Provider failed to maintain mandatory reporting policies and procedures, resulting in staff not knowing how to report abuse, neglect, or exploitation.

Staffing/Staff ConductWAC 388-101D-0130Corrected May 19, 2024

An issue occurred involving on-call staff sleeping while on shift.

Development of the individual instruction and support planWAC 388-101D-0210

Provider failed to identify how instruction and support activities would be provided to meet assessed needs in clients' individual support plans.

Individual Instruction and Support PlanWAC 388-101D-0210Corrected May 19, 2024

Inadequate documentation and clarity in the IISP (Individual Instruction and Support Plan) regarding client risks, support needs, and history compared to the PCSP (Person-Centered Service Plan).

General Citation Follow-upWAC 388-101D-0055Corrected May 19, 2024
Implementation of the individual instruction and support planWAC 388-101D-0220

Provider failed to revise and update the individual instruction and support plan (IISP) as the client's assessed needs changed.

Equipment and ServicesWAC 388-101D-0220Corrected May 19, 2024

Lack of clarity in equipment and mobility documentation in the IISP regarding the client's specific needs and support requirements.

Dec 6, 2023Inspection

This document is a follow-up inspection letter stating that deficiencies for WAC 388-101D-0410 were corrected. It references previous compliance determinations 33623 and 28139.

When is a positive behavior support plan required?WAC 388-101D-0410

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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