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Assisted Living

Washington Odd Fellows Home

Families consistently rate this highly — reviewers highlight clean and well-maintained facility. Schedule a visit to confirm the fit.

534 Boyer Ave, Walla Walla, WA 9936271 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.7/5

based on 121 Google reviews

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What this means for your family

The facility is highly praised for its cleanliness and friendly, attentive staff, making it a strong contender for assisted living. However, because there are serious, albeit infrequent, reports regarding neglect, we strongly advise families to conduct unannounced visits and speak directly with current residents to gauge the quality of daily care.

Google Reviews

Google Reviews

121 reviews on Google
The Washington Odd Fellows Home is widely regarded as a clean, well-maintained facility with a friendly and attentive staff. Families frequently praise the quality of care, the beautiful grounds, and the ease of the visitor check-in process. While the vast majority of feedback is highly positive, there are isolated but serious reports of neglect and mistreatment that families should investigate thoroughly.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean10.0Activities8.0MedsN/AMemoryN/AComms8.0ValueN/A

Strengths

  • Clean and well-maintained facility
  • Friendly and attentive nursing staff
  • Beautiful, inviting grounds
  • Efficient visitor check-in process

Concerns

  • Reports of neglect and slow response times to resident needs (mentioned by 2 reviewers)
  • Frustrating or difficult automated check-in system for some visitors (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'19(1)'21(1)'23(30)'25(80)

Distribution · 162 analyzed

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With the beautiful grounds here, what kind of outdoor activities or social events do you typically organize for residents to enjoy the space?
  • 2I noticed the facility uses an automated check-in system; if we encounter any technical difficulties during a visit, is there a staff member or a simple workaround available to assist us?
  • 3How does your team prioritize and manage response times when a resident needs immediate assistance, especially during busier times of the day?
  • 4Could you walk us through the process for how nursing staff communicates with families if there is a change in a resident's health status or an urgent medical concern?
  • 5Since the facility is well-maintained, how do you involve residents in the upkeep of their living spaces or provide them with choices regarding their daily environment?
  • 6What measures are in place to ensure that every resident receives consistent, personalized attention throughout the day, given your current capacity of 71 residents?

Personalized based on this facility's data


Key Review Excerpts

The facility was clean and comfortable, I was impressed.

Visitor · 2023★★★★★

The folks in the skilled nursing section (east wing) have been very attentive to my 91-year-old mother. They have made my mother feel that she is home.

Long-term resident's family · 2025★★★★★

The nurses and nutrition team are excellent and the care team stays on top of everything

Long-term resident's family · 2025★★★★★
Source: 121 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

7total
12deficiencies
Oct 27, 2025Fire

All listed violations were marked as 'Corrected during re-inspection' or 'Corrected'.

Ceiling ClearanceIFC 315.2.1 2021

Facility failed to maintain 18" clearance around sprinkler head in Room 331.

Inspection and MaintenanceIFC 705.2 2021

Dry storage room doors in kitchen area did not self close.

Jan 2, 2025Dispute
CleanReport

This letter confirms the withdrawal of the facility's Informal Dispute Resolution (IDR) request regarding a Statement of Deficiencies dated November 25, 2024.

Dec 30, 2024Dispute

This document is a scheduling letter for an Informal Dispute Resolution (IDR) regarding an Amended Statement of Deficiencies dated December 17, 2024.

RCW 70.129.110/WAC 388-78A-2660WAC 388-78A-2660
Dec 17, 2024Investigation

The facility also cited RCW 70.129.110 regarding disclosure, transfer, and discharge requirements.

Resident rightsWAC 388-78A-2660

The facility failed to ensure a safe and orderly discharge for a resident, resulting in the resident being discharged to a shelter unable to meet their medical or nursing needs.

Sep 23, 2024Inspection

There is a follow-up letter dated 11/06/2024 indicating that the deficiencies identified in Compliance Determination 47109 and 49048 were corrected.; The document includes a signature and date of 10-08-2024 by the administrator.

StaffWAC 388-78A-2450

Facility failed to verify work references for 2 of 3 new staff hires (Staff A and C).

Resident rightsWAC 388-78A-2660

The facility failed to ensure resident dignity was protected for 2 of 3 wheelchair-bound residents by changing their transportation vehicle to one that was not wheelchair accessible, resulting in decreased access to activities, psychosocial harm, and decreased quality of life.

Monitoring residents' well-beingWAC 388-78A-2120

Facility failed to monitor and evaluate residents who had recurring conditions (invasive procedures) for 2 of 2 residents (Residents 4 and 5).

Negotiated service agreement contentsWAC 388-78A-2140

Facility failed to develop and document plans in the record to address assessed needs and risks for 4 of 7 residents (Residents 3, 4, 5, and 7).

May 23, 2024Investigation

The document includes a cover letter dated 06/07/2024 stating that a follow-up inspection on 06/27/2024 found no deficiencies and that WAC 388-112A-0200-1 was corrected.

What is orientation training, who should complete it, and when should it be completed?WAC 388-112A-0200Corrected May 23, 2024

The facility failed to provide orientation training to four collateral contacts who routinely interacted with residents, leaving residents at risk for potential abuse, neglect, or exploitation.

Jul 19, 2023Fire

The inspection on 05/25/2023 resulted in a 'Disapproved' status. A subsequent follow-up documented on 07/19/2023 states that all violations noted during previous related inspection(s) have been corrected and the status is now 'Approved'.

Inspection and MaintenanceIFC 705.2 2018

Fire doors were past due for annual inspection (05/31/2022).

Testing and MaintenanceIFC 903.5 2009, 2012, 2015, 2018

Fire sprinkler system is past due for 5-year testing (04/2018); a new duct installed in the scullery is blocking the sprinkler spray pattern.

MaintenanceIFC 1203.4 2018

Facility unable to produce documentation of the current annual service/test of the generator.

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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