Strong Medicare quality ratings; public reviewers often praise beautiful and top-notch building. Still worth an in-person visit.
based on 9 Google reviews

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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Staff turnover reported at 26%
Ware Memorial Care Center has a strong overall Medicare rating. Public reviewers frequently mention: beautiful and top-notch building and clean and odor-free environment. Review the component ratings and current source records before deciding.
Families may find a divide between the facility's physical environment and the quality of care provided. While several reviewers praise the beautiful, clean building and the warmth of certain staff members, others report serious concerns regarding neglect, lack of transparency regarding accidents, and poor communication with families.
Quality Themes
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Concerns
Rating Trends
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Distribution · 9 analyzed
The owner provides personalized responses to positive reviews by using the reviewer's name and referencing specific details about the care provided. For negative reviews, the owner uses a professional, mission-driven tone to reaffirm their commitment to high standards without directly addressing the specific allegations.
Personalized based on this facility's data
Key Review Excerpts
“They took excellent care of my mother in law. The staff was attentive to her and took good care of her. They were encouraging and supportive, stayed in contact with our family.”
“Every issue I had, I was either told it didn’t happen that way or I was just plain wrong. My mother was so unhappy here.”
RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has ongoing issues with multiple families filing complaints that triggered federal inspections, including recent concerns about pressure ulcer care and resident protection from abuse and neglect. The most recurring problems involve food safety and sanitation, medication management, and resident rights violations. While all deficiencies show correction dates, the pattern of repeated violations in food safety across three years and continuing complaint-driven inspections suggest persistent care quality challenges that warrant careful consideration during any visit.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Federal Penalties
Fine
Feb 24, 2025
$81,894
Payment Denial
Feb 24, 2025
1-day denial
Baptist Community Services
nonprofit
MICHELLE R STILLMAN
Owners
Baptist Community Services
Owner · Organization
Key personnel
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