Georgia Manor Nursing Home
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 47 Google reviews

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What this means for your family
This facility offers an excellent physical therapy program and a warm, community-oriented atmosphere that many families find comforting. However, you must exercise extreme caution regarding medication management and hygiene, as multiple families have reported life-threatening medication errors and significant cleanliness issues.
Google Reviews
Google Reviews
47 reviews on Google“Families may find comfort in the facility's reputation for a warm, family-like atmosphere and a highly regarded physical therapy department. However, there are serious, recurring allegations regarding medical mismanagement, including medication errors and inadequate hygiene care, alongside concerns about facility maintenance and cleanliness.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring nursing staff
- Excellent physical therapy and rehabilitation services
- Welcoming, family-oriented atmosphere
- Strong community and social engagement
Concerns
- Medication management errors and over-medication (mentioned by 2 reviewers)
- Inadequate hygiene and cleanliness of resident rooms (mentioned by 3 reviewers)
- Staffing shortages and unresponsive call buttons (mentioned by 2 reviewers)
- Aging facility requiring significant maintenance (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 51 analyzed
How They Respond to Reviews
The owner uses highly templated, repetitive language to respond to all reviews. While they acknowledge the reviewer by name, the substance of the response relies on a standard script of expressing concern and directing the user to a corporate hotline.
Questions for Your Tour
- 1We've heard such lovely things about the compassionate nursing staff here; how do you foster that family-oriented atmosphere for the residents?
- 2What specific steps are being taken to ensure medication administration is always precise and closely monitored?
- 3Could you walk us through your current protocols for responding to call buttons to ensure residents get timely assistance?
- 4How does the facility approach room cleanliness and regular maintenance to keep the living spaces feeling fresh and comfortable?
- 5What are some of the favorite social activities or community events that keep the residents engaged throughout the week?
- 6How would you describe the communication process between the nursing staff and family members regarding daily care updates?
Personalized based on this facility's data
Key Review Excerpts
“The staff truly care for their residents and are striving for excellence in all aspects. Georgia Manor has a more personal feel to it than some of the fucking bigger facilities which is refreshing.”
“I had a great experience with the staff I say that because they listen Liz is very passionate and understands the type of care the patients require and her staff follow that my uncle was homeless and they took him in I’ll be forever grateful”
“The aides are to busy on their phones and outside smoking, to do their job. Housekeeping hasn’t cleaned my mom room in over a lot of week. They aren’t giving her her baths as scheduled. They have OD her 3xs on her meds.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
12
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents who lost too much weight
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering 14 deficiencies, indicating ongoing concerns about care quality. The facility has recurring problems with care planning and assessments, medication management, and food safety, with these issues appearing across multiple surveys from 2023 through 2025. While the facility reports correcting deficiencies when cited, the pattern of repeated problems in core care areas suggests persistent operational challenges that families should carefully evaluate during visits.
Apr 17, 2025Routine6
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 28, 2024Complaint4
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
May 20, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Apr 16, 2024Routine8
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Apr 16, 2024Complaint3
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Feb 27, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Federal Penalties
Fine
Jun 28, 2024
$8,031
Ownership & Operations
Who Operates This Facility
Amarillo VI Enterprises, LLC
for profit
CREATIVE SOLUTIONS IN HEALTHCARE, INC
THOMASINA INDOKO
Chain Affiliation
Creative Solutions in Healthcare
149 facilities nationwide
Chain avg rating: 2.7/5 · Rank 46 of 148
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
47 reviews from families & visitors
Official Website
Visit georgiamanornursing.com
Medicare data downloads
Original nursing home datasets
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