Waltonwood Cary Parkway
Families consistently rate this highly — reviewers highlight compassionate and professional staff. Schedule a visit to confirm the fit.
based on 50 Google reviews
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What this means for your family
This facility is an excellent choice if you prioritize a warm, compassionate staff and a vibrant social calendar for your loved one. However, if your family member has strict dietary requirements, such as diabetes, you should closely monitor meal consistency and communicate frequently with the dining team.
Google Reviews
Google Reviews
50 reviews analyzed“Families generally praise the facility for its exceptionally kind, professional, and caring staff, with many long-term residents' families noting a deep sense of compassion. While the community is frequently lauded for its beautiful amenities and engaging activities, some reviewers have raised concerns regarding dietary consistency and specific management training.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional staff
- Engaging life enrichment activities
- Beautiful, well-maintained amenities
- Smooth transition and move-in process
Concerns
- Inconsistency in dietary management and nutritional accuracy (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard great things about how much the team cares about the residents here; how do you foster that sense of connection between the staff and the residents?
- 2The life enrichment activities look wonderful—could you tell us more about what a typical weekly schedule looks like for a resident?
- 3How does the dining team ensure that specific nutritional needs and dietary restrictions are accurately managed for each resident?
- 4We noticed the facility is beautifully maintained; how do you involve residents in enjoying the amenities and common spaces?
- 5What is the protocol for handling medical emergencies or urgent care needs during the overnight hours?
- 6Since the move-in process is known for being quite smooth, what kind of support do you provide to help a new resident settle into their new home?
Personalized based on this facility's data
Key Review Excerpts
“The Life Enrichment staff do an incredible job engaging the residents in activites that support their well and social engagement. We know that our mother (and NANA) is so well loved and taken care of by the entire staff.”
“The staff at Waltonwood has provided top notch care for my mom since she moved into Memory Care in August 2022. They consistently communicate with the families of residents to keep us updated on the day to day happenings & events on site.”
“Our parents lived in WaltonWood Cary Parkway for 7 years, in Independent Living, Assisted Living and Memory Care. We found all of the staff to be kind and caring.”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Oct 23, 2024Follow-up
The facility failed to provide necessary personal care assistance for a resident who required help with nail care and bathing. Specifically, the resident had long, jagged fingernails with debris underneath and extremely dry, flaking skin on both feet.
Oct 23, 2024Follow-up
The facility failed to provide adequate personal care assistance for a resident who required help with nail care and bathing. Observations revealed the resident had long, jagged fingernails with brown debris underneath and extremely dry, flaking skin on both feet.
Mar 11, 2022Other
The facility failed to administer medications in accordance with physician orders and facility policies for 3 of 5 residents observed. Specifically, a medication aide crushed an enteric-coated aspirin for Resident #8 despite orders stating the tablet should not be crushed.
Mar 11, 2022Other
The facility failed to administer medications in accordance with physician orders and facility policies for 3 of 5 residents observed. Specifically, a medication aide crushed an enteric-coated aspirin that was explicitly labeled 'DO NOT CRUSH,' increasing the risk of stomach irritation and improper absorption.
Oct 1, 2015Other
The facility failed to ensure foods were stored in a manner to prevent contamination. Specifically, mesh bags of onions were observed being stored directly on the floor in the dry food storage area.
Oct 1, 2015Other
The facility failed to ensure that foods were stored in a manner to prevent contamination. Specifically, large bags of onions and individual onions were observed being stored directly on the floor in the dry storage area.
The facility failed to ensure that medication aides completed their state-approved annual infection control training. A record review revealed that two out of three surveyed staff members had not completed the required training within the past year.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
50 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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