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Assisted Living

Wake Assisted Living

Limited public data on Wake Assisted Living. Call, tour, and ask to meet current residents' families — your own impression matters most.

2800 Kidd Road, East Raleigh · Raleigh, NC 2761060 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
3.3/5

based on 17 Google reviews

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What this means for your family

The nursing staff at this facility is exceptionally dedicated to resident hygiene and emotional well-being, making it a strong candidate for memory care. However, you must investigate the facility's odor control measures and verify the administration's responsiveness, as multiple families have reported significant issues with cleanliness and communication.

Google Reviews

Google Reviews

17 reviews analyzed
Families considering WAKE ASSISTED LIVING will find highly praise for the compassionate and dedicated nursing staff, particularly in memory care. However, there are significant and recurring reports regarding unpleasant odors throughout the building and inconsistent communication from the administration.

Quality Themes

Tap a score for details
FoodN/AStaff8.0Clean2.0ActivitiesN/AMedsN/AMemory9.0Comms2.0ValueN/A

Strengths

  • Compassionate and loving memory care staff
  • High standard of personal hygiene for residents
  • Dedicated staff during crisis situations
  • Professionalism in dementia care

Concerns

  • Persistent unpleasant odor (urine) in the facility (mentioned by 3 reviewers)
  • Poor communication from administration (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.52018(2)3.72019(3)3.02020(2)5.02021(2)2.32023(4)1.02024(1)4.02025(3)

Distribution

5
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5

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I've heard wonderful things about how compassionate and professional the memory care staff is here; how do you ensure that level of care remains consistent across all shifts?
  • 2How does the facility manage daily cleaning schedules and air quality to ensure a fresh and comfortable environment for all residents?
  • 3What is the best way for family members to stay in regular contact with the administration regarding updates on our loved one's well-being?
  • 4Could you walk us through the protocol for handling medical emergencies or sudden changes in a resident's health after hours?
  • 5What kind of daily activities or social programs are available to help residents stay engaged and connected with one another?
  • 6How does the staff approach personal hygiene and daily grooming to ensure every resident feels their best?

Personalized based on this facility's data


Key Review Excerpts

Every time I go in to visit, my mom is bathed, dressed, even has curls in her hair. Her bed is made and washed often. She eats well and always has her snacks and water. The staff go above and beyond.

Memory care family member · 2025★★★★★

Excellent Staff . the way i feel they have done a fantastic job providing excellent and professional care in the Alzheimer's Dementia care field. I couldnt be more pleased with the care my mother recieves.

Long-term resident's family · 2019★★★★★

Throughout this pandemic the staff has really stepped up and proved that their heart is in this for the residents. They are going above and beyond to give care to the residents.

Resident's family · 2020★★★★★
Source: 17 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

12total
14deficiencies
Dec 4, 2025Complaint
Housekeeping and FurnishingsD075

The facility failed to maintain an environment free from persistent and recurring unpleasant odors. Observations throughout the facility, including specific resident rooms and hallways, revealed strong smells of urine and feces. Interviews with staff and family members confirmed that these odors were frequent and intense.

Jul 23, 2025Complaint
Qualifications Of Activity DirectorD 128

The facility failed to employ a qualified activity director. Interviews with staff and management confirmed that the position had been vacant since July 18, 2025, and the facility was in the process of seeking a replacement.

Jul 23, 2025Complaint
Qualifications Of Activity DirectorD128

The facility failed to employ a qualified activity director. Interviews with staff and management revealed that the position was vacant for approximately one week following a termination, leaving the facility without a designated individual to plan activities for residents.

Resident AssessmentNot explicitly tagged in text

The provided text outlines the requirements for resident assessments, including functional, psychosocial, and physical assessments, but the specific deficiency/finding for this regulation was truncated in the provided document.

May 30, 2024Complaint
Activities ProgramD 317

The facility failed to provide the required 14 hours of planned weekly group activities. Observations and interviews revealed that the activity room was often locked, no monthly activity calendars were posted, and residents were frequently left sitting in the day room without engagement. Staff reported that activities had significantly declined since the activities director was let go.

May 30, 2024Complaint
Activities Program10A NCAC 13F .0905 (d)

The facility failed to provide the required 14 hours of planned group activities per week. Observations and interviews revealed that the activity room was often locked, no monthly calendars were posted, and residents were frequently left sitting in the day room without engagement due to the absence of an Activity Director.

Medication Administration10A NCAC 13F .1004(a)

The facility failed to ensure medications were administered as ordered. During a medication pass, a 2% error rate was identified involving the incorrect medication used to treat anemia for one resident.

Dec 15, 2023Complaint
Residents RightsC-tag not explicitly provided

The facility failed to ensure that a resident was free from physical abuse by staff members who pinned the resident down and punched her in the head. Investigations revealed multiple bruises in various stages of healing across the resident's body, contradicting the facility's reported incident of a simple fall.

Dec 15, 2023Complaint
The Declaration of Residents RightsC-tags

The facility failed to ensure that a resident was free from physical abuse by staff members. Investigations and observations revealed the resident had multiple bruises in various stages of healing on her head, arms, and legs, consistent with allegations of being pinned down and punched.

Oct 12, 2022Follow-up
Medication Administration358

The facility failed to ensure that a medication used to treat blood disorders was discontinued as ordered by a prescribing practitioner for one resident. Specifically, the facility continued to administer Aspirin (ASA) 81mg despite a physician's order dated 04/27/22 to discontinue the medication.

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References & Resources

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