Strong Medicare quality ratings; public reviewers often praise effective and encouraging physical therapy team. Still worth an in-person visit.
based on 80 Google reviews

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Capital Nursing and Rehabilitation Center has a strong overall Medicare rating. Public reviewers frequently mention: effective and encouraging physical therapy team and several highly attentive and compassionate individual staff members. Review the component ratings and current source records before deciding.
Capital Nursing and Rehabilitation Center receives highly polarized feedback, with many families praising the dedicated physical therapy team and specific staff members for their kindness. However, a significant number of reviewers report serious concerns regarding neglect, poor hygiene, slow response times, and the loss of personal belongings. Families considering this facility should be aware of the inconsistency in care quality and the need for active, daily involvement in their loved one's oversight.
Quality Themes
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Distribution · 78 analyzed
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Key Review Excerpts
“Physical therapy is probably the best part of being here. The therapists are all friendly and have gotten me back to walking. I can’t say enough to praise them.”
“The staff is wonderful especially Benson. He is so attentive, kindhearted, and gentle with her. She has been in a few other nursing homes in the past 7 months, no other has compared to the care she has received.”
“Absolutely awful facility! Avoid at all costs unless you are seeking to be mistreated, dehumanized, and without basic respect, care, and dignity. This environment does not promote healing as residents are living in fear for their most basic needs to be met.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
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Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaints that triggered multiple inspections, revealing recurring problems with accident prevention, wound care, and medication management. The facility has struggled with safety hazards and proper supervision across several surveys, though most issues show correction dates. Recent deficiencies in 2025 include ongoing concerns about unnecessary medications and pressure ulcer prevention, suggesting some problems persist despite correction efforts.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Capital Nursing and Rehabilitation Center
for profit
Liberty Senior Living
37 facilities nationwide
Chain avg rating: 2.6/5 · Rank 5 of 35
Owners
Liberty Commons Nursing and Rehabilitation Center of Wake County, LLC
Owner · Organization
Mcneill, John
Owner
Mcneill, Ronald
Owner
John a Mcneill Jr 2012 Irrv Tr
Owner (parent company) · Organization
Liberty Healthcare Group LLC
Owner (parent company) · Organization
Wilson, Jeffrey
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
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Official Website
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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