Viva Senior Living at Plymouth
Families consistently rate this highly — reviewers highlight compassionate and family-oriented staff. Schedule a visit to confirm the fit.
based on 17 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a warm, 'family-like' atmosphere where the staff is deeply committed to resident care. The visible reinvestment in the building and the addition of services like transportation are significant pluses to consider.
Google Reviews
Google Reviews
17 reviews on Google“Families considering Viva Senior Living at Plymouth can expect a highly caring, family-oriented environment with a staff that treats residents like their own. Reviewers consistently praise the cleanliness of the facility and the hands-on involvement of the ownership in maintaining and improving the building.”
Quality Themes
Strengths
- Compassionate and family-oriented staff
- Clean and well-maintained facility
- Hands-on ownership and continuous reinvestment
- Strong focus on resident well-on-being and socialization
Rating Trends
Tap a year to see what changed
Distribution · 17 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Since the facility feels so well-maintained, could you tell us more about the recent investments or upgrades made to the building?
- 2It's clear the staff is very close-knit here; how does that family-oriented culture translate into the daily care of the residents?
- 3With a smaller community of 40 residents, how do you ensure everyone stays socially active and connected during daily activities?
- 4How does the team approach personalized well-being and making sure each resident's specific social needs are met?
- 5In the event of a medical emergency during the night, what is the specific protocol for getting care to a resident?
- 6How do the owners stay involved in the day-to-day operations to ensure the high standard of cleanliness and care is maintained?
Personalized based on this facility's data
Key Review Excerpts
“In the past almost three years, they have been though A LOT with my aunt, who suffered from severe dementia and was not a very friendly individual upon moving into Plymouth Manor. They never let me down”
“The owner, Chris and his staff are so caring and helpful to the residents. My cousin has dramatically improved his walking and ambulation. The transportation service they added is great.”
“The staff are polite and easygoing. They are extremely helpful and do whatever they can for the residents. The owner and staff treat the residents as if they were their own family.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2025, Viva Senior Living at Plymouth underwent 29 inspections, resulting in 9 clean reports and 63 documented violations. Findings included issues with medical documentation accuracy, delays in required medical evaluations, and lapses in medication administration protocols. Additionally, some inspections identified concerns regarding the security of resident records and the maintenance of current professional licenses.
Dec 17, 2025RoutineCleanReport
No deficiencies found during this inspection.
May 6, 2025Routine
Bedside lamps in rooms 101 and 109 were not within reach of the residents.
A thick layer of lint was observed behind the dryer and on the external vent, posing a fire hazard.
Novolog Flexpens for two residents were in the medication cart without documentation of when they were opened.
The facility failed to follow prescriber orders, as evidenced by incorrect insulin dosages administered on 4/26/25 and 4/27/25.
Apr 9, 2024Routine
There was no thermometer in the chest freezer in the home's kitchen.
Mar 12, 2024RoutineCleanReport
No deficiencies found during this inspection.
Dec 27, 2023Routine
A resident was pushed by another resident in the activity room, resulting in a hip fracture and surgery.
The resident's assessment and support plan (RASP) was not updated to reflect the resident-to-resident abuse incident or the resident's recent hospitalization and return.
Sep 19, 2023Routine
Medication administration records (MAR) were left unlocked and unattended on top of the medication cart, exposing confidential resident information.
Apr 4, 2023Routine
The previous inspection summary was kept behind the reception desk and was not accessible without staff assistance.
A staff member had not received mandatory training regarding care for residents with mental health or intellectual disabilities for the 2022 training year.
Hot water temperature in the bathroom of room 111 was measured at 130.1 degrees, exceeding the 120°F limit.
There was no operable lamp or light source accessible at the bedside for Resident 71 or Resident 2.
A washcloth was observed on the dryer exhaust vent in the laundry room, representing combustible material near a heat source.
Jul 21, 2022RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Genesis 120 Plymouth Opco LLC
for profit
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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