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Strong Medicare quality ratings; public reviewers often praise warm and supportive nursing staff. Still worth an in-person visit.
based on 16 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Staff turnover reported at 29%
Village House Nursing & Rehabilitation Center has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: warm and supportive nursing staff and compassionate long-term care. Review the component ratings and current source records before deciding.
Village House Nursing & Rehabilitation Center receives polarized feedback, with some families praising the staff for their warmth and long-term dedication, while others report significant issues with patient care and property management. Recent concerns highlight problems with the dementia unit, specifically regarding medication delays, unresponsive staff, and the loss of personal belongings. Families considering this facility should weigh the reports of compassionate long-term care against the recent complaints regarding basic daily support and respect for residents.
Quality Themes
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Concerns
Rating Trends
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Distribution · 17 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“The quality of care that the staff of the village house has shown my mother is above and beyond my expectations. They are all so caring and concerned with the well being and health of my mother.”
“Patients do not get their clothes after washing. Personal items, like throws for the bed ,have been stolen. Patient has to wait for meds, bathroom. Staff can be disinterested in the patients.”
“The staff is exceptional. They are competent, friendly, accepting and supportive in every way possible.”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
7
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaints that led to findings about accident prevention, nutrition adequacy, and care planning communication. The facility shows recurring issues with food safety and nutrition services across multiple surveys from 2022 to 2025, along with problems in resident safety and care planning. While all deficiencies have correction dates, the pattern of repeated nutrition-related violations suggests ongoing operational challenges that families should discuss during visits.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Federal Penalties
Fine
Jul 18, 2024
$8,018
Village House Nursing & Rehabilitation Center
for profit
Health Concepts, Ltd.
5 facilities nationwide
Chain avg rating: 4.0/5 · Rank 1 of 5 (Highest rating)
Owners
Ryan, David
Owner
Ryan, Sally
Owner
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
16 reviews from families & visitors
Official Website
Visit healthconceptsltd.com
Medicare data downloads
Original nursing home datasets
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