St Clare Home
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 28 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Above-median deficiencies (10 vs median 7)
- High staff turnover (61%)
- High RN turnover (81%)
Below average in RI · Meets national RN staffing standard · Above recommended total nurse staffing · No penalties on record
What this means for your family
St Clare Home offers a clean, modern environment with a well-regarded rehab team, which many families appreciate. However, because multiple reviewers have reported issues with slow response times and inconsistent care quality, we strongly recommend visiting during a weekend to observe staffing levels and asking management specifically about their protocols for call-light response.
Google Reviews
Google Reviews
28 reviews on Google“St Clare Home receives polarized feedback, with many families praising the facility for its clean environment, beautiful grounds, and kind, attentive staff. However, recent and historical reviews highlight significant concerns regarding staffing levels, particularly on weekends, and inconsistent quality of care and food service. Families should be aware that while many report positive experiences, others have encountered issues with slow response times and unprofessional staff behavior.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Beautiful, peaceful grounds
- Kind and professional nursing staff
- Effective rehab and therapy services
Concerns
- Understaffing leading to slow response times (mentioned by 3 reviewers)
- Inconsistent or poor quality food service (mentioned by 3 reviewers)
- Unprofessional staff behavior or rudeness (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 31 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent feedback regarding dining experiences, what steps are you taking to improve the quality and consistency of the meals served to residents?
- 2With 10 recent state violations on record, could you walk us through the specific improvements you have implemented to address these regulatory concerns?
- 3I noticed some families have mentioned challenges with response times; how do you manage staffing levels during peak hours to ensure residents receive timely assistance?
- 4We read wonderful things about your peaceful grounds; what kind of daily social or outdoor activities do you offer to help residents stay engaged and active?
- 5How do you foster a culture of professionalism and kindness among your staff to ensure every resident feels respected and well-cared for?
- 6In the event of a medical emergency, what is your specific protocol for notifying family members and coordinating with local hospitals?
Personalized based on this facility's data
Key Review Excerpts
“The nurses, therapists and caretakers were outstanding — caring, patient, professional and kind. The grounds are beautiful as they are part of an old church and third floor has a covered balcony with views of the water.”
“While visiting my friends mother on the rehab unit, I watched her wait over a half hour for someone to answer her light for the bathroom. Once someone did respond, I was told that “she had to wait because she’s not the only one that needs care””
“Low morale and not enough employees. Clean place. ... Staff not briefed properly on residence needs. Too much cell phone use not enough time with residence real needs.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
10
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents who fell and were seriously hurt
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
St Clare Home shows ongoing concerns with families filing reports about nursing staffing and medication safety issues. The facility has recurring problems with care planning, medication management, and quality of care that persist across multiple recent surveys from 2024-2025. While all deficiencies show correction dates, the pattern of repeated violations in critical areas like nursing staff adequacy and medication errors suggests systemic challenges that warrant careful consideration during your visit.
Jul 3, 2025Complaint1
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
May 16, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Apr 10, 2025Routine8
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Nov 13, 2024Complaint3
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Apr 17, 2024Routine3
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Feb 20, 2023Routine13
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Ownership & Operations
Who Operates This Facility
St Clare Home
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
28 reviews from families & visitors
Official Website
Visit stclarenewport.com
Medicare data downloads
Original nursing home datasets
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