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Public Google reviewers rate this highly and often mention compassionate and hands-on leadership. Schedule a visit to confirm the fit.
based on 25 Google reviews
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Public Google reviewers rate Village Green Alzheimer's Care Home LLC highly. Reviewers highlight: compassionate and hands-on leadership, warm, home-like environment. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families considering Village Green Woodlands can expect a highly compassionate environment, with overwhelming praise centered on the leadership of the Executive Director, Norma Castillo. Reviewers consistently highlight the facility's home-like atmosphere and the staff's dedication to treating residents like family. While the vast majority of feedback is exceptionally positive, there are isolated instances of low ratings that the management has publicly disputed as fake.
Quality Themes
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Rating Trends
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Distribution · 26 analyzed
The owner provides highly personalized and warm responses to positive reviews, often mentioning specific staff members or values. However, they use a hostile, accusatory template when responding to low-rated reviews.
Personalized based on this facility's data
Key Review Excerpts
“Norma is a compassionate, responsive, hands-on leader and her team reflects her leadership.”
“Staff treats the residents as their own family and that gives our family a peace of mind.”
“I didn’t think I would ever put my mother in a nursing home. But when it became clear that we couldn’t properly care for her we sought out a home. Very happy with the decision.”
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection on March 22, 2022, identified several violations primarily related to fire safety and life safety codes, including issues with fire alarm maintenance and emergency preparedness. While multiple deficiencies were noted, the facility has since worked to correct these issues, with most violations resolved by late 2022. No formal enforcement actions were found on record.
Life Safety Code (11 violations)
The facility failed to inspect, test, and maintain fire alarm system components.
The facility failed to protect cooking operations according to the Life Safety Code.
The facility failed to ensure means of egress met the referenced codes and standards.
The facility failed to obtain documentation from the local Authorities Having Jurisdiction (AHJ) that show that the facility meets local requirements.
The facility failed to provide the required emergency preparedness and response plan training and conduct drills.
The facility failed to provide smoke compartmentation where required.
The facility failed to conduct and document a risk assessment for potential emergencies or disasters.
The facility failed to have a program to inspect, test, and maintain the fire alarm system and keep records of inspection, testing, and maintenance of the fire alarm system.
The facility failed to ensure the fire alarm system automatically notified emergency forces.
The facility failed to inspect, test, and maintain fire sprinkler system components.
The facility failed to check gas heating systems prior to the heating season and to maintain records of the those checks.
Village Green Alzheimers Care Home LLC
for profit
CASSANDRA MCLAUGHLIN
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Google Maps
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Google Reviews
25 reviews from families & visitors
Official Website
Visit villagegreenalzheimerscare.com
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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