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Supported Living

Village Community Services

Families consistently rate this highly — reviewers highlight passionate and caring staff. Schedule a visit to confirm the fit.

3210 Smokey Point Dr Ste 200, Arlington, WA 98223Licensed & Active
Source: WA DSHS — view official record
Google rating
4.5/5

based on 13 Google reviews

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Village Community Services Supported Living in Arlington, WA — Street View
Street View

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What this means for your family

Village Community Services is highly regarded for its inclusive environment and dedicated staff, making it a strong candidate for those prioritizing community integration. Because most positive reviews lack specific operational details, we recommend scheduling a tour to observe daily interactions and asking about the specific support structures available for your loved one's needs.

Google Reviews

Google Reviews

13 reviews on Google
Village Community Services is praised by reviewers for its long-term commitment to inclusivity and community access for its clients. Supporters highlight the organization's passionate staff and the presence of many long-term residents, which they view as a testament to the quality of care provided.

Quality Themes

Tap a score for details
FoodN/AStaff10.0CleanN/AActivities9.0MedsN/AMemoryN/AComms8.0ValueN/A

Strengths

  • Passionate and caring staff
  • Strong focus on inclusivity and community access
  • High retention of long-term residents

Rating Trends

Tap a year to see what changed

234'17(2)'19(2)'22(2)'24(1)'26(3)

Distribution · 14 analyzed

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given your strong emphasis on community access, what are some of the favorite local outings or activities residents have participated in recently?
  • 2I noticed your team is highly praised for being passionate and caring; how do you foster that kind of long-term commitment and connection among your staff?
  • 3Since many of your residents have been with you for a long time, how do you help new arrivals integrate into the existing social fabric of the community?
  • 4What does a typical day look like for someone living here who wants to balance personal independence with the support your team provides?
  • 5How do you coordinate with outside medical providers to ensure that residents receive consistent care while maintaining their active lifestyle?
  • 6In the event of an unexpected health concern, what is the process for keeping family members informed and involved in the care plan?

Personalized based on this facility's data


Key Review Excerpts

Village has Givin life to all for inclusiveness And community access and great support to our clients, management is always making things better.

Community advocate · 2024★★★★★

Village communities is so passionate and caring with wha5 they do. Talked to one lady had been there 30 years! Bunch of long term peeps and that says a lot

Visitor · 2025★★★★★

Fabulous organization of caring human beings.

Community member · 2026★★★★★
Source: 13 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

11total
31deficiencies
May 7, 2026Investigation

Investigation also referenced complaint number 218627.

Client health services supportWAC 388-101D-0150

The provider failed to alert the Nurse Delegator of a client's change in skin condition (rash), resulting in a delay of care and treatment provided by non-nursing staff.

Accessibility of the individual instruction and support planWAC 388-101D-0225

The provider failed to have the Individual Instruction Support Plan (IISP) for 4 of 4 clients readily available on-site, as binders were missing or taken off-site.

Mar 24, 2026Investigation

This report covers complaints 213945 and 214356. Management was aware of the financial exploitation but decided internally not to report it to the department.

Mandated reporting to the departmentWAC 388-101-4150 (2) (a)

The provider failed to report financial exploitation to the department's Complaint Resolution Unit (CRU). Staff members identified that client funds were used for personal staff use (e.g., purchasing a staff drink with client funds), but failed to initiate a mandated report, precluding the department from investigating the financial exploitation.

Mar 18, 2026Investigation

Letter confirms that Compliance Determination(s) 74455 and 59496 have been corrected and no deficiencies were found during the 03/18/2026 follow-up inspection.

Medication administration Nurse delegationWAC 388-101D-0315

Deficiency previously cited was corrected.

May 14, 2025Investigation

This is an uncorrected deficiency previously cited on 10/23/2024. The provided documents include both the 05/14/2025 follow-up report and the 10/24/2024 initial complaint investigation report.

Medication administration Nurse delegationWAC 388-101D-0315

Provider failed to ensure a staff member was nurse delegated to administer topical medications to Client 2. Staff member signed the MAR as administering medications without proper delegation.

May 14, 2025Enforcement
$200.00Report

This letter serves as formal notice of a $200.00 civil fine.

Medication administration—Nurse delegationWAC 388-101-0315

The provider failed to ensure one client received medications from a staff member who was nurse delegated to administer topical medications, placing the client at risk of harm. This is an uncorrected deficiency previously cited on October 23, 2024.

Apr 25, 2024Investigation

This document is a follow-up letter confirming that deficiencies identified in a prior investigation (compliance determination 33191) were corrected.

Policies and procedures for notifying client's legal representative in case of emergencyWAC 388-101D-0060-1-iCorrected Apr 25, 2024

Deficiency previously found was corrected.

Apr 22, 2024Investigation

A follow-up inspection on 07/09/2025 found that these deficiencies were corrected.

Client rightsWAC 388-101D-0125Corrected Apr 22, 2024

Provider failed to ensure a client was protected from financial exploitation; staff stole checkbook/passwords leading to unauthorized purchases, missing funds, and overdraft fees.

Reconciling and verifying client accountsWAC 388-101D-0255Corrected Apr 22, 2024

Provider failed to ensure bank accounts were reconciled and verified monthly by a staff person who did not handle the financial transactions.

Sep 18, 2023Inspection

This document indicates a follow-up inspection resulted in no deficiencies, confirming prior violations were corrected.; The document also notes a finding regarding the lack of documented consent from housemates for sharing a home with a Community Protection client.

Maintaining health recordsWAC 388-101D-0150-3
Medical devicesWAC 388-101D-0155-1
Medical devices - physician's orderWAC 388-101D-0155-4-e
Water temperatureWAC 388-101D-0170-3-a
Community protection clientsWAC 388-101D-0180-3
WAC 388-101D-0210-1
Client reimbursementWAC 388-101D-0285Corrected May 15, 2023

Provider failed to ensure mismanaged client funds were reimbursed; multiple clients were charged late fees on bills that were not reimbursed by the provider.

Treatment of clientsWAC 388-101D-0130
Communicating with health professionalsWAC 388-101D-0150-6
Medical devices - information providedWAC 388-101D-0155-4-d
Physical and safety requirementsWAC 388-101D-0170-2-a
Community protection clientsWAC 388-101D-0180-2
Community protection clientsWAC 388-101D-0180
Development of the individual instruction and support planWAC 388-101D-0210Corrected Apr 5, 2023

Provider failed to implement IISP for two clients: Client 3 had a non-functioning alarm, and Client 4 was served food not prepared according to their IISP.

Monitoring medical treatmentWAC 388-101D-0150-5
Medical devicesWAC 388-101D-0155-2
Medical devices - staff instructionsWAC 388-101D-0155-4-f
Community protection clientsWAC 388-101D-0180-1
Community protection clientsWAC 388-101D-0180-4
WAC 388-101D-0285-1

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References & Resources

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