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Assisted Living

Olympic Place Retirement and Assisted Living Community

Limited public data on Olympic Place Retirement and Assisted Living Community. Call, tour, and ask to meet current residents' families — your own impression matters most.

20909 Olympic Pl Ne, Arlington, WA 9822381 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
3.9/5

based on 32 Google reviews

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What this means for your family

This facility offers a wonderful, social environment with staff members who are frequently described as loving and attentive. However, due to recent reports of management turnover and high-pressure sales, families should verify all financial agreements and Medicaid transitions in writing before committing.

Google Reviews

Google Reviews

32 reviews on Google
Families often praise the community for its warm, family-like atmosphere and the kindness of the long-term care staff. However, recent reviews raise serious concerns regarding management stability, high-pressure sales tactics, and potential discrepancies regarding Medicaid spend-down promises.

Quality Themes

Tap a score for details
Food5.0Staff9.0Clean5.0Activities9.0MedsN/AMemoryN/AComms3.0ValueN/A

Strengths

  • Warm and friendly staff
  • Engaging resident activities
  • Beautifully maintained grounds
  • Family-like community atmosphere

Concerns

  • Management instability and toxic work environment
  • High-pressure sales tactics
  • Discrepancies regarding Medicaid spend-down promises

Rating Trends

Tap a year to see what changed

2343.82018(4)3.52019(4)4.82022(12)4.82023(5)3.02024(2)1.02025(3)

Distribution · 30 analyzed

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How They Respond to Reviews

83%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It is wonderful to see how much care you put into responding to feedback from the community; how does the leadership team currently ensure that communication with families remains consistent and clear?
  • 2We love the idea of a family-like atmosphere; what are some of the favorite resident activities that help create that sense of connection here?
  • 3The grounds look beautiful in photos; how often are the outdoor spaces maintained for residents to enjoy safely?
  • 4How does the care team manage medical emergencies or changes in health needs during the overnight hours?
  • 5Can you walk us through the process of how the facility handles transitions in management to ensure the staff and resident experience remains stable?
  • 6If a resident's financial situation changes, such as moving toward Medicaid, how does the community assist families with navigating those transitions?

Personalized based on this facility's data


Key Review Excerpts

The med techs were so helpful when he needed additional assistance with daily physical routines and care. Thank you for your kindness and care.

Memory care family member · 2023★★★★★

The manager Jennifer is so kind, thoughtful and supportive in every way! She helped us get the perfect room right away. My mom loved it.

Long-term resident's family · 2024★★★★★

The building is very well built and attractive inside and out and the grounds are outstanding. From every window we see trees, bushes and grass.

Long-term resident · 2022★★★★★
Source: 32 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

13total
70deficiencies
Dec 30, 2025Inspection

This document is a cover letter confirming that deficiencies previously cited in report 68404 were corrected.; Facility also failed to ensure HCA certification for Staff B and D.; Some deficiencies were noted as being previously cited on 06/01/2023.

Training and home care aide certification requirementsWAC 388-78A-2474Corrected Dec 30, 2025

Department completed a follow-up inspection and found no deficiencies; previous deficiencies were corrected.

Full assessment topicsWAC 388-78A-2090Corrected Oct 30, 2025

Facility failed to complete full assessments within 14 days for Residents 6, 8, 14 and failed to include medication info for residents 3, 8, 11.

CPR and First Aid TrainingWAC 388-112A-0720

Staff C hired 07/17/2025 had no record of CPR and first aid training 40 days after hire.

Food worker card requirementsWAC 246-217-015Corrected Oct 30, 2025

Four staff members (B, C, D, F) did not have valid food worker cards as required.

Continuing EducationWAC 388-112A-0611

Multiple staff members (A, B, D, E, F) lacked documentation of required 12 hours of annual continuing education.

Background checksWAC 388-78A-2466Corrected Oct 30, 2025

Facility failed to ensure 4 of 6 staff (B, C, E, F) completed required background check documentation.

Tuberculosis two-step skin testingWAC 388-78A-2484Corrected Oct 30, 2025

The facility failed to ensure Staff C completed a second tuberculosis test within the required one to three weeks after the first test.

Orientation TrainingWAC 388-112A-0200

Staff E and G lacked documentation of job-specific orientation training or a completed orientation checklist.

Coordination of health care servicesWAC 388-78A-2350Corrected Oct 30, 2025

Facility failed to notify physician of significant weight loss for Resident 5.

Signing negotiated service agreementWAC 388-78A-2150Corrected Oct 30, 2025

Negotiated Service Agreements for 8 of 9 sampled residents were not signed by the resident/representative or facility.

Medication refusalWAC 388-78A-2230Corrected Oct 30, 2025

The facility failed to notify the physician of medication refusals for 1 of 14 residents and failed to perform required evaluations for 2 of 14 residents.

Active CertificationWAC 388-112A-0060Corrected Oct 30, 2025

Staff D's Nursing Assistant Registration was expired since 02/26/2025.

Food sanitationWAC 388-78A-2305

Facility failed to ensure 4 of 6 staff members had valid food worker cards.

Family assistance with medications and treatmentsWAC 388-78A-2290Corrected Oct 30, 2025

The facility failed to have a written alternate plan (Family Assistance with Medication form) on file for 1 of 2 sampled residents.

Service agreement planningWAC 388-78A-2130Corrected Oct 30, 2025

Facility failed to update Negotiated Service Agreements (NSA) for Residents 3, 5, and 9 regarding wounds, mobility changes, and hospice status.

Nov 13, 2025Enforcement
$300.00Report

This letter serves as formal notice of a $300.00 civil fine for an uncorrected deficiency previously cited on September 15, 2025.

Training and home care aide certification requirementsWAC 388-78A-2474 (2)(b)(d)(e)(3)(4)

The licensee failed to ensure two staff members met the training requirements, resulting in staff not having the necessary training related to job duties.

Oct 29, 2025Fire

The inspection on 09/11/2025 resulted in a 'Disapproved' status due to the fire alarm issues. A follow-up inspection on 10/29/2025 confirmed that all violations from previous inspections have been corrected.

Sprinkler systems shall be tested and maintainedIFC 903.5 2021

The fire alarm system on the 3rd floor was not operational, in trouble status, and would not call emergency services.

Sep 10, 2024Fire

Inspection on 08/22/2024 was initially 'Disapproved' due to non-operational sprinkler systems. A follow-up inspection on 09/10/2024 confirmed all violations have been corrected.

Sprinkler systems shall be tested and maintainedIFC 903.5Corrected Sep 10, 2024

The dry and wet sprinkler systems were not operational due to an air leak, requiring a fire watch.

Sep 10, 2024Fire

All previous violations noted during inspections on 07/23/2024 and 08/22/2024 were confirmed corrected as of the 09/10/2024 inspection.

Emergency Power MaintenanceIFC 1203.4 2021Corrected Sep 10, 2024

Unable to provide documentation for monthly 30-minute full load testing.

Hangers and BracketsIFC 906.7 2021Corrected Sep 10, 2024

Fire extinguisher in nurses station not mounted per manufacturer instructions.

Extension CordsIFC 603.6 2021Corrected Sep 10, 2024

Extension cord used as permanent wiring at 1st floor nurses station.

Securing Compressed GasIFC 5303.5.3 2021Corrected Sep 10, 2024

CO2 cylinders in kitchen office not secured.

Testing and Maintenance (Sprinkler)IFC 903.5 2021Corrected Sep 10, 2024

Sprinkler head in room 322 sagging; missing escutcheon plate in kitchen.

Fire Drills DocumentationFire DrillsCorrected Sep 10, 2024

Missing documentation for 12 planned and unannounced fire drills; multiple specific shifts missing quarterly drills.

Nov 8, 2023Fire

The facility was initially disapproved on 08/30/2023 and 10/11/2023. The final inspection on 11/08/2023 indicates all previous violations have been corrected.

Inspection and MaintenanceIFC 705.2Corrected Nov 8, 2023

Resident room #121 fire door blocked open, preventing closing/latching.

Maintenance (Carbon Monoxide)IFC 915.6Corrected Nov 8, 2023

Unable to provide documentation for monthly carbon monoxide detector testing.

CleaningIFC 607.3.3Corrected Nov 8, 2023

Unable to provide documentation for semi-annual hood cleaning.

Inspection, Testing and MaintenanceIFC 907.8Corrected Nov 8, 2023

Fire alarm system was in trouble status.

Power SupplyIFC 604.4.2Corrected Nov 8, 2023

Relocatable power taps not directly connected to a permanently installed receptacle (power strip plugged into another in chart room).

Extinguishing System ServiceIFC 904.12.5.2Corrected Nov 8, 2023

Unable to provide documentation for semi-annual kitchen suppression system servicing.

Maintenance (Emergency Power)IFC 1203.4Corrected Nov 8, 2023

Missing documentation for annual generator service, inconsistent weekly inspections, and unknown status of monthly load tests.

Extension CordsIFC 604.5Corrected Nov 8, 2023

Extension cord utilized as permanent wiring in the salon.

Portable Fire ExtinguishersIFC 906.2Corrected Nov 8, 2023

Fire extinguisher in 2nd floor cross hallway was missing.

Fire DrillsFire DrillsCorrected Nov 8, 2023

Missing documentation for 12 planned and unannounced fire drills; multiple specific shifts/quarters missing.

Sep 12, 2023Enforcement
$1,200Report

Civil fines totaling $1,200 were imposed for these uncorrected deficiencies previously cited on June 1, 2023.

Background checks—Washington state name and date of birth background check—Valid for two years—National fingerprint background check—Valid indefinitelyWAC 388-78A-2466(1)(a)

Two staff members did not have updated background checks every two years.

Training and home care aide certification requirementsWAC 388-78A-2474(2)(c)(3)

One staff member did not receive orientation prior to providing care; one staff member lacked required mental health training.

Tuberculosis—Testing—RequiredWAC 388-78A-2480(1)

Three staff members were not screened for tuberculosis within three days of hire.

Full assessment topicsWAC 388-78A-2090

Full assessments for two residents were not completed within 14 days of admission.

Aug 1, 2023Investigation

The investigation also reviewed allegations regarding resident death and medication administration, finding that while the facility had issues with record keeping and reporting, the resident had received insulin and blood sugar checks as ordered. A subsequent letter dated 10/18/2023 indicates these specific deficiencies were corrected.

Infection controlWAC 388-78A-2610Corrected Aug 10, 2023

Facility failed to report positive COVID cases to the local health jurisdiction and the Complaint Resolution Unit.

Family assistance with medications and treatmentsWAC 388-78A-2290Corrected Jul 24, 2023

Facility failed to ensure a written plan for family assistance with medications was in place for a resident.

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References & Resources

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