Village at Mill Creek
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 16 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking high-touch, compassionate end-of-life or hospice care, as the staff is frequently praised for their empathy. However, you should prepare for potential administrative hurdles, specifically regarding communication responsiveness and clarity around supplemental care costs.
Google Reviews
Google Reviews
16 reviews on Google“Families can expect a deeply compassionate and person-centered care environment, with many reviewers praising the staff's ability to treat residents like family. While the clinical care and cleanliness are highly rated, some families have experienced significant difficulties with administrative communication and billing disputes.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained environment
- High-quality hospice and end-of-life care
- Personalized, dignity-focused resident care
Concerns
- Difficulty reaching administration via phone or mail
- Disputes regarding billing and financial refunds
Rating Trends
Tap a year to see what changed
Distribution · 17 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about how compassionate and attentive the nursing staff is here; how do you ensure that level of personalized care is maintained for every resident?
- 2Since we want to stay closely connected, what is the best way for us to reach the administration team if we have questions or need an update?
- 3Could you walk us through how the team manages medical emergencies or end-of-life care transitions during the overnight hours?
- 4How do you handle billing inquiries or any discrepancies to ensure everything remains transparent and clear for families?
- 5What kind of daily activities or social outings are available to help residents stay engaged with the community?
- 6With a cozy community of 59 residents, how do you foster a sense of belonging and dignity for everyone living here?
Personalized based on this facility's data
Key Review Excerpts
“My father has been a resident here for over 2 years. I appreciate the caring staff that always go out of their way to work with my father, even when he is difficult due to his condition.”
“They checked on her every 15 minutes and they rotated her every 45 minutes to make sure she wouldn't get bedsores.”
“The facility is well kept, clean and well staffed with people who genuinely care about their clients. Esperanza and her staff have lived up to and exceeded my expectations.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Apr 22, 2026OtherClean
FACILITY EVALUATION REPORT
Feb 26, 2026InspectionClean
The inspection identified five deficiencies, all classified as Type B. Key areas of concern include staff certification (First Aid), missing required resident documentation (hospice plans and general records), and multiple instances of hot water temperatures exceeding safe limits. The facility was otherwise noted to be clean and safe during the tour.
Oct 9, 2025OtherClean
The report details an unannounced Case Management visit conducted by the Licensing Program Analyst. The visit focused on reviewing current physical plant updates and the progress regarding Building B, which is currently undergoing finalization. The facility staff agreed to notify the agency when Building B is ready for a final walk-through prior to resident placement.
Feb 4, 2025OtherClean
This was an unannounced Pre/Comp III visit conducted by the Licensing Program Analyst. The facility was toured, and the report notes that the facility has no deficiencies. The LPA explicitly stated, "Pre-Licensing is complete and this facility has no deficiencies."
Jan 10, 2025OtherClean
The facility underwent a comprehensive Community Care Licensing Division evaluation on January 10, 2025. The Component II completion was reported as successful, and the administrator and applicant demonstrated understanding of various licensing laws and operational areas during the interview. No specific deficiencies were cited in the provided report content.
Ownership & Operations
Who Operates This Facility
Alliance Senior Living Management Co.
BADOUD, ANDREW
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Official Website
Visit villageatmillcreek.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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