Quail Park at Shannon Ranch
Families consistently rate this highly — reviewers highlight attentive and compassionate nursing and care staff. Schedule a visit to confirm the fit.
based on 19 Google reviews
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What this means for your family
This facility offers exceptional dining and a highly compassionate care team that provides great peace of mind. However, you should investigate the status of the building's elevator and maintenance protocols, as recent reports indicate significant ongoing issues with repairs and hallway cleanliness.
Google Reviews
Google Reviews
19 reviews on Google“Families generally praise the facility for its caring, professional staff and high-quality dining experiences. However, there are serious concerns regarding building maintenance, specifically a long-term non-functional elevator and cleanliness issues in common areas.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and compassionate nursing and care staff
- High-quality dining and meal options
- Welcoming and beautiful facility atmosphere
- Peace of mind for family members
Concerns
- Ongoing elevator malfunction and maintenance delays
- Cleanliness of hallways and stairs
Rating Trends
Tap a year to see what changed
Distribution · 22 analyzed
How They Respond to Reviews
The owner provides personalized responses that acknowledge specific details from the reviews. They demonstrate empathy in positive reviews and take accountability by outlining corrective actions in negative reviews.
Questions for Your Tour
- 1It is wonderful to see such a beautiful and welcoming atmosphere here; what are some of the favorite daily activities or social events that residents enjoy participating in?
- 2The dining options look fantastic—could you tell us more about how meals are planned and if there are options for specific dietary needs?
- 3We want to ensure our loved one is safe at all times; how does the nursing team handle medical emergencies or changes in health during the night?
- 4We noticed the staff is highly regarded for being very compassionate; how do you support and train your team to maintain that level of attentive care?
- 5Maintenance and upkeep are important to us for peace of mind; what is the current plan for ensuring all facility features, like the elevators and common areas, are always in top working order?
- 6As we look at the long-term care plan, how do you ensure that the high standard of cleanliness and care is consistently maintained throughout the hallways and resident spaces?
Personalized based on this facility's data
Key Review Excerpts
“Amanda Chairez has been a huge blessing to my grandmother and myself. She is so caring and attentive and makes sure that the residents all have a voice.”
“The elevator never works on one side of the building! The place always has an excuse why it can’t be fixed or it’s dirty in the hallways and stairs.”
“The three-course meal we were served was first class! First an assortment of appetizers followed by steak and lobster, and then dessert made-to-order.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
May 20, 2026InspectionClean
FACILITY EVALUATION REPORT
Jan 15, 2026ComplaintClean
This report details an investigation into multiple allegations, including theft and facility disrepair. The investigator found that there was not a preponderance of evidence to substantiate any of the allegations cited. Consequently, no deficiencies were cited in this report.
Jan 15, 2026ComplaintClean
This report details an investigation into multiple allegations, including theft and facility disrepair. The investigator found that there was not a preponderance of evidence to substantiate any of the allegations cited. Consequently, no deficiencies were cited in this report.
Jan 15, 2026ComplaintClean
This report details an investigation into multiple allegations, including theft and facility disrepair. The investigator found that there was not a preponderance of evidence to substantiate any of the allegations cited. Consequently, no deficiencies were cited in this report.
Jan 15, 2026ComplaintClean
This report details an investigation into multiple allegations, including theft and facility disrepair. The investigator found that there was not a preponderance of evidence to substantiate any of the allegations cited. Consequently, no deficiencies were cited in this report.
Mar 28, 2025InspectionClean
The facility underwent an unannounced annual inspection. The Licensing Program Analyst noted that the facility appeared clean with no observed obstructions or fire clearance issues. Furthermore, the inspection confirmed adequate supplies of food and operational safety equipment, resulting in no deficiencies being cited.
Mar 7, 2025ComplaintClean
This report details a complaint investigation conducted regarding allegations of rough handling and inappropriate speech toward a resident. Based on the interviews and records review, the department found the allegations to be unsubstantiated, meaning there was insufficient evidence to prove the alleged violations occurred.
Jun 4, 2024OtherClean
The facility underwent a case management follow-up visit conducted by the Licensing Program Analyst. The analyst met with the Administrator and reviewed information regarding a previously reported incident and death report. No violations were identified during the investigation, and no citations were issued.
Ownership & Operations
Who Operates This Facility
Northwest Visalia Snr Housing; Millenium Advisors
MOYER, JEFF
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit livingcarelifestyles.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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