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Nursing HomeMedicaid Top Rated

Kaweah Health Skilled Nursing Center

Strong Medicare quality ratings; families often praise compassionate and professional medical providers. Still worth an in-person visit.

1633 South Court Street, Visalia, CA 9327770 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 545 Google reviews

Kaweah Health Skilled Nursing Center Nursing Home in Visalia, CA — Street View
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What this means for your family

Choosing Kaweah Health Skilled Nursing Center means your loved one is in a facility that ranks well on Medicare quality measures. High RN hours correlate directly with lower rates of hospital readmission and better specialized care coordination. Families frequently praise: compassionate and professional medical providers and efficient online appointment scheduling. While no facility is perfect, the clinical data here is encouraging.

Google Reviews

Google Reviews

545 reviews on Google
Families should be aware of significant variability in wait times, with many reviewers reporting delays of two to three hours despite having appointments. While many patients praise specific doctors and nurses for being compassionate and thorough, there are recurring complaints regarding insurance processing errors and perceived unprofessionalism from some front-desk staff.

Quality Themes

FoodN/AStaff5.0Clean6.0ActivitiesN/AMeds4.0MemoryN/AComms3.0Value2.0

Strengths

  • Compassionate and professional medical providers
  • Efficient online appointment scheduling
  • Convenient mobile waiting room feature
  • Thoroughness in medical examinations

Concerns

  • Extensive wait times even with appointments (mentioned by 7 reviewers)
  • Inaccurate insurance processing and billing issues (mentioned by 2 reviewers)
  • Unprofessional or rude front-desk/registration staff (mentioned by 3 reviewers)
  • Lack of communication regarding delays or results (mentioned by 2 reviewers)

Rating Trends

2345.02021(1)4.52022(85)4.42023(57)3.82024(36)2.12025(19)3.02026(8)

Distribution · 206 analyzed

5
149
4
9
3
5
2
3
1
40

How They Respond to Reviews

93%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve daily communication and care coordination?
  • 2Given that some families have experienced challenges with administrative processes, what is the best way for us to stay updated on billing and insurance matters to ensure everything stays on track?
  • 3With your focus on thorough medical examinations, how do you keep families informed when there are delays in test results or changes in a resident's treatment plan?
  • 4I see that medication management is a key focus area; could you walk us through the process for ensuring residents receive their medications accurately and on time?
  • 5Since wait times can sometimes be a concern in clinical settings, what steps does your team take to keep families and residents comfortable and informed if an appointment or care service is running behind schedule?
  • 6What kind of daily activities or social programs do you offer to help residents stay engaged and connected with one another?

Personalized based on this facility's data


Key Review Excerpts

I went in with what I thought was a cold, later found out I had influenza A, Desta Ellis was amazing! She treated me with respect and was very friendly!

Patient treated for influenza · Jan 2026★★★★★

I was impressed by the staff in registration. They were kind, knowledgeable and quick. The triage staff was also exceptional and did a great job taking care of me.

Patient using mobile waiting room · May 2025★★★★★

The receptionist and Doctor were nice, however I cant look over the fact thay while my partner was getting X Rayed, the nusurses in the medical bay were loudly referring to my partner and I by slurs.

Family member of patient · May 2025☆☆☆☆
Source: 545 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.53hrs
OK
Registered nurses for medical care
Total Nursing
6.94hrs
OK
All nurses + aides combined
Staff Turnover
25%
Lower is better (< 30% = good)
RN Turnover
30%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
5/ 5
Better Than Avg

5

measures

Worse Than Avg

6

measures

Mixed Results

4

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility54.6%
Worse than Avg
Here
54.6%
US
19.5%
CA
13.7%
Tulare
18.8%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility32.4%
Worse than Avg
Here
32.4%
US
5.3%
CA
4.1%
Tulare
2.2%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility20.6%
Worse than Avg
Here
20.6%
US
15.4%
CA
11.6%
Tulare
5.4%
🔒

Residents who were physically restrained

↓ Lower is better
This Facility14.5%
Worse than Avg
Here
14.5%
US
0.1%
CA
0.4%
Tulare
0.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
CA
7.0%
Tulare
4.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CA
98.6%
Tulare
99.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility95.1%
Mixed vs Avgs
Here
95.1%
US
79.7%
CA
93.2%
Tulare
96.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility95.0%
Mixed vs Avgs
Here
95.0%
US
81.8%
CA
94.2%
Tulare
98.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.2%
Better than Avg
Here
0.2%
US
1.6%
CA
1.5%
Tulare
0.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

9deficiencies
Near state avg (15.4)
3 complaint-triggered

This facility has 32 deficiencies across 6 surveys with families filing complaints that triggered 3 investigations, including issues with respiratory care and daily living assistance. The most recurring problems involve resident rights, food safety and nutrition, and fire safety systems. While all deficiencies show correction dates, the pattern of repeated issues in nutrition, resident rights, and safety systems across multiple years suggests ongoing operational challenges families should carefully consider.

Jan 29, 2026Routine
10
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0813Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0841Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0161Potential for harm · IsolatedCorrected

Construction Deficiencies

Use approved construction type or materials.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0711Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

Dec 3, 2025Complaint
1
0559Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

Jul 9, 2025Complaint
1
0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Mar 20, 2025Routine
12
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0324Minimal · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0324Minimal · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

Mar 21, 2024Routine
26
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0347Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0347Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0803Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0813Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0908Potential for harm · IsolatedCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0921Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0004Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0803Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0813Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0908Potential for harm · IsolatedCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0921Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0004Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

Jul 10, 2023Complaint
1
0695Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Kaweah Health Skilled Nursing Center

Organization Type

government

Ownership & Management

Owners

Kaweah Delta Health Care District

Owner · Organization

100%

Key personnel

Francis, DavidManaging Control - Governing BodyMirviss, LynnManaging Control - Governing BodyOlmos, AnthonyManaging Control - Governing BodyRodriguez, AmbarManaging Control - Governing BodyYeatts, DaleContracted Managing Employee
Source: Medicare provider data

Contact

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References & Resources

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