Assisted Living

Village Assisted Living

Name: Public quality & inspection record for Village Assisted Living
Creator: EveryPlace
License: https://everyplace.care/research-policy

Public Google reviewers rate this highly and often mention compassionate and attentive nursing staff. Schedule a visit to confirm the fit.

2555 Guthrie Avenue, Fairmont Park · Des Moines, IA 50317|Reported capacity: 108|Licensed & active

Google rating

4.5/5

based on 30 Google reviews

(515) 265-2571 Directions

Street View

Email Village Assisted Living to yourself

Get a one-time email with a link to this profile so it is easy to find and share later.

This sends one email and does not add you to a mailing list.

What this means for your family

Public Google reviewers rate Village Assisted Living highly. Reviewers highlight: compassionate and attentive nursing staff, beautiful and clean campus environment. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.

Google Reviews

31 public Google reviews available

Families considering Valley View Village will find a community widely praised for its warm, compassionate staff and beautiful, clean campus. While many residents thrive due to the attentive care and engaging activities, there are specific concerns regarding occasional staffing shortages and responsiveness to administrative inquiries.

Quality Themes

Tap a score for details

Strengths

Compassionate and attentive nursing staff
Beautiful and clean campus environment
Engaging daily activities and programming
Warm, welcoming, and family-oriented atmosphere

Concerns

Staffing shortages and long wait times for care (mentioned by 2 reviewers)
Lack of responsiveness to phone inquiries and voicemails

Rating Trends

Tap a year to see what changed

Distribution · 31 analyzed

How They Respond to Reviews

67%response rate

This facility responds to some reviews.

Questions for Your Tour

1It's wonderful to see how clean and beautiful the campus is; how do you ensure the common areas stay so well-maintained for the residents?
2We've heard great things about the compassionate nursing staff; how do you ensure they have enough support to provide timely care during busy shifts?
3What are some of the favorite daily activities or social programs that keep the residents engaged here?
4If a medical emergency were to happen in the middle of the night, what is the specific protocol for getting immediate care?
5We want to make sure we stay in the loop; what is the best way for our family to communicate with the staff and ensure our messages are received promptly?
6How do you foster that warm, family-oriented atmosphere for new residents as they transition into the community?

Personalized based on this facility's data

Key Review Excerpts

“His time in the skilled care at VVV was life altering - in a great way! The staff took such good care of him. He loved to banter with them and they treated him in such a loving and caring way. They fed him amazing food that he still talks about!”

Rehab patient's family · 2022★★★★★

“We have been so happy with the kindness, care, encouragement and love given to our Mom and to us for her years in Assisted Living and now at the Health Center.”

Long-term resident's family · 2021★★★★★

“As a healthcare provider, I am well-acquainted with care facilities and do rounds at them to see residents (not at Valley View, in another area of the state). Valley View is outstanding.”

Healthcare provider · 2020★★★★★

Source: 31 Google reviews in the current analysis set

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

9total

13deficiencies

Dec 3, 2025Inspection1 deficiency reported

Fed violations: 0, State violations: 1

Feb 22, 2024InspectionNo deficiencies reported

None

Fed violations: 0, State violations: 0

Apr 12, 2021Other1 deficiency reported

Fed violations: 0, State violations: 1

Jan 16, 2020Inspection2 deficiencies reported

Fed violations: 0, State violations: 2

Jan 10, 2018Inspection3 deficiencies reported

Fed violations: 0, State violations: 3

Jan 6, 2016Inspection2 deficiencies reported

Fed violations: 0, State violations: 2

Oct 14, 2013Inspection2 deficiencies reported

Fed violations: 0, State violations: 2

Sep 13, 2011InspectionNo deficiencies reported

None

Fed violations: 0, State violations: 0

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(515) 265-2571

scharter@elimcare.org

2555 Guthrie Avenue

Des Moines, IA 50317

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

30 reviews from families & visitors

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.