Azria Health Park Place
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 37 Google reviews

Watch Azria Health Park Place
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (18 vs median 5)
- High staff turnover (68%)
- High RN turnover (82%)
Bottom 25% in IA · Below recommended RN staffing · Worst in AZRIA HEALTH chain · $22,490 in fines · Special Focus Facility (CMS)
What this means for your family
While some families report a very caring environment, there are recurring, serious reports of neglect and slow response times for patients needing assistance. If you consider this facility, we strongly recommend visiting unannounced and specifically asking how they manage call lights and medication schedules for rehabilitation patients.
Google Reviews
Google Reviews
37 reviews on Google“Azria Health Park Place receives highly polarized feedback, with some families praising the compassionate and dedicated nursing staff, while others report severe neglect and systemic operational failures. While the facility is noted for its friendly atmosphere and recent remodeling efforts, significant concerns regarding understaffing, slow response times to call lights, and inadequate medical care for rehabilitation patients persist.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and dedicated nursing staff
- Welcoming and friendly environment
- Active remodeling and facility updates
Concerns
- Slow response times to call lights and patient needs (mentioned by 3 reviewers)
- Understaffing leading to thin coverage (mentioned by 2 reviewers)
- Poor communication and difficulty reaching staff by phone (mentioned by 2 reviewers)
- Inadequate medical care and neglect of rehabilitation patients (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 39 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed the facility is currently undergoing some renovations; how are you managing the construction process to ensure it doesn't disrupt the daily comfort and routine of the residents?
- 2Given the importance of timely assistance, what is your current protocol for responding to call lights, and how do you ensure residents are attended to promptly during shift changes?
- 3We understand that staying connected is vital; what is the best way for family members to reach the nursing team for updates, and how do you handle communication if a resident's health status changes?
- 4Could you walk us through your process for medication management and how you ensure accuracy and consistency for residents with complex health needs?
- 5What specific steps are you taking to address the current staffing levels to ensure that every resident receives the consistent, personalized attention they require?
- 6How do you balance the rehabilitation goals for your residents with their daily care needs, and how is progress communicated to the family?
Personalized based on this facility's data
Key Review Excerpts
“The heart and passion of the folks that work there is amazing. Yes, its an older building and its being remodeled but its home to many wonderful people.”
“They continued to talk to my mother with dignity and respect until she took her last breath. They explained everything over and o”
“He needed to have a toilet seat riser and did not. He was on toilet for over a half hour screaming for help and had his light on. He called me crying that he was in so much pain and no one was answering his light for pain meds.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
2
measures
11
measures
4
measures
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has faced significant issues with families reporting problems through 34 complaint-triggered deficiencies. The most recurring problems involve nursing staff shortages, food safety and nutrition, and infection control. While recent surveys in 2024-2025 show persistent complaints about staffing levels and safety hazards including pressure ulcers, all deficiencies appear to have correction plans, suggesting ongoing efforts to address these concerns.
Dec 4, 2025Routine14
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Dec 4, 2025Complaint3
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Sep 11, 2025Complaint7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 26, 2024Routine19
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nov 26, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Mar 14, 2024Complaint11
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Sep 11, 2025
$22,490
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
Apr 1, 2026ComplaintClean
Fed violations: 0, State violations: 0
Jan 2, 2026InspectionClean
Fed violations: 0, State violations: 0
Dec 4, 2025InspectionClean
Fed violations: 11, State violations: 0
Nov 12, 2025ComplaintClean
Fed violations: 0, State violations: 0
Oct 23, 2025ComplaintClean
Fed violations: 0, State violations: 0
Sep 11, 2025ComplaintClean
Fed violations: 7, State violations: 2
Dec 31, 2024InspectionClean
Fed violations: 0, State violations: 0
Nov 26, 2024InspectionClean
Fed violations: 9, State violations: 1
Ownership & Operations
Who Operates This Facility
Azria Health Park Place
for profit
Chain Affiliation
Azria Health
9 facilities nationwide
Chain avg rating: 1.4/5 · Rank 7 of 9 (Worst)
Ownership & Management
Owners
Bcp Iowa Opco Holdings LLC
Owner · Organization
Kaminer, Aaron
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
37 reviews from families & visitors
Official Website
Visit azriahealth.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Gardens at Luther Park
< 1 miMemory Care · Des Moines, IA
Rehabilitation Center of Des Moines
< 1 miNursing Home · Des Moines, IA
Valley View Village
2.0 miNursing Home · Des Moines, IA
Scottish Rite Park INC
3.2 miNursing Home · Des Moines, IA
Calvin Community
3.5 miNursing Home · Des Moines, IA
Calvin Community AL Services
3.5 miMemory Care · Des Moines, IA