Loading EveryPlace content…
Strong Medicare quality ratings; public reviewers often praise consistently clean and well-maintained facility. Still worth an in-person visit.
based on 72 Google reviews
Email Villa Crest Nursing and Retirement Center to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
Villa Crest Nursing and Retirement Center has a strong overall Medicare rating. Public reviewers frequently mention: consistently clean and well-maintained facility and warm, welcoming, and attentive nursing staff. Review the component ratings and current source records before deciding.
Villa Crest Nursing and Retirement Center receives overwhelmingly positive feedback for its cleanliness, welcoming atmosphere, and attentive staff. While many families praise the facility for its compassionate care and effective rehabilitation services, a small subset of reviewers report serious concerns regarding medical oversight, communication, and occasional understaffing.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 75 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“Rosie and her team in the Special Care Unit are amazing. She treats each resident as if they were a member of her own family.”
“The facility is small so all of the residents get personal attention and the staff seems very experienced and caring. I can always find someone if something is needed and the staff is in and out of rooms often so any care that is needed is given promptly.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
5
measures
Residents needing more daily help over time
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Villa Crest has 15 deficiencies across three surveys with no family complaints filed. The most recurring issues involve medication management, food safety/nutrition, and building safety systems like generators and fire equipment. All deficiencies have been corrected by the facility, though some problems like generator issues and food safety have reappeared in recent surveys, suggesting potential ongoing challenges in these areas.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Resident Assessment and Care Planning Deficiencies
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Keep all essential equipment working safely.
Villa Crest Nursing and Retirement Center
for profit
Owners
Nh3 Opco Holdco LLC
Owner · Organization
Esnh LLC
Owner (parent company) · Organization
Jpnh LLC
Owner (parent company) · Organization
Pepper, Yehuda
Owner (parent company)
Schwarcz, Elliot
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
72 reviews from families & visitors
Official Website
Visit villacresthcc.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
St Joseph Residence
1.1 miNursing Home · Manchester, NH
Hanover Hill Health Care Center
1.2 miNursing Home · Manchester, NH
Holy Cross Health Center
1.3 miNursing Home · Manchester, NH
Saint Teresa Rehabilitation & Nursing Center
1.5 miNursing Home · Manchester, NH
Mount Carmel Rehabilitation and Nursing Center
2.2 miNursing Home · Manchester, NH
Maple Leaf Health Care Center
2.3 miNursing Home · Manchester, NH