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Nursing HomeMedicaid Investigative

Vidor Health & Rehabilitation Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

470 Moore Drive, Vidor Ward 6 · Vidor, TX 77662144 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.9/5

based on 32 Google reviews

5
4
3
2
1
Vidor Health & Rehabilitation Center Nursing Home in Vidor, TX — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (12 vs median 8.0)
  • High staff turnover (61%)
  • High RN turnover (78%)

Bottom 25% in Texas · Critically understaffed (RN) · Worst in CREATIVE SOLUTIONS IN HEALTHCARE chain · $14,069 in fines

Source: Medicare data

What this means for your family

This facility offers highly regarded rehabilitation therapy and has a reputation for a clean environment. However, you must investigate recent reports of medication errors and hygiene neglect, as these recent 2025 reviews suggest a breakdown in basic care standards.

Google Reviews

Google Reviews

32 reviews analyzed
Families often praise the facility for its exceptional rehabilitation therapy and specific staff members, particularly Sylvia, who is noted for going above and beyond. However, there are serious allegations regarding medication management errors and instances of neglect involving hygiene and fall safety.

Quality Themes

Tap a score for details
Food5.0Staff8.0Clean9.0Activities5.0Meds1.0MemoryN/AComms4.0ValueN/A

Strengths

  • Excellent rehabilitation and therapy services
  • Compassionate and attentive staff members
  • Clean and well-maintained environment
  • Strong wound care capabilities

Concerns

  • Medication management failures
  • Neglect regarding hygiene and fall prevention
  • Unprofessional staff behavior and management communication

Rating Trends

Tap a year to see what changed

234'13(1)'18(8)'21(2)'23(5)'26(1)

Distribution

5
22
4
2
3
0
2
0
1
8

How They Respond to Reviews

20%response rate
Generic

The owner uses highly templated, repetitive responses for almost all negative reviews, primarily focusing on directing the reviewer to a corporate hotline. While they occasionally use the reviewer's name, the substance of the response rarely addresses the specific allegations made.

Questions for Your Tour

  • 1I've heard wonderful things about your rehabilitation and therapy services; can you tell me more about how the therapy team works with residents to regain their independence?
  • 2Since wound care is a known strength here, what specific protocols do you have in place to ensure skin integrity and healing for residents?
  • 3How does the nursing team manage medication administration to ensure every dose is accurate and given exactly on schedule?
  • 4What steps are taken during shift changes to ensure that important details regarding hygiene needs and fall prevention are communicated clearly between staff members?
  • 5How does the management team stay in touch with families to provide updates on a resident's well-being and address any concerns that might arise?
  • 6What kind of daily activities or social outings are organized to keep the residents engaged and active within the community?

Personalized based on this facility's data


Key Review Excerpts

THE FACILITY IS VERY CLEAN AND THE STAFF IN ABSOLUTELY WONDERFUL WITH THE RESIDENTS. THE THERPY DEPT. IS ONE OF THE BEST AS FAR AS REHAB TO HOME.

Rehab patient's family · 2023★★★★★

My mother was a resident of Vidor Health and Rehab Center for two and a half years; and she consistently received loving, professional care. The staff made her feel valued, and the facility became a true home for my mother.

Long-term resident's family · 2023★★★★★

My brother raves about the service he received as a resident there..the place is clean , food is good, excellent therapies and woundcare for amputated foot, made sure he made doctors appointments.

Long-term resident's family · 2021★★★★★
Source: 32 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.20hrs
26%
Registered nurses for medical care
Total Nursing
3.02hrs
74%
All nurses + aides combined
Staff Turnover
99%
Lower is better (< 30% = good)
RN Turnover
100%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

10

measures

Worse Than Avg

4

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.7%
Better than Avg
Here
0.7%
US
12.1%
TX
2.5%
Orange
6.2%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility6.1%
Better than Avg
Here
6.1%
US
15.3%
TX
14.9%
Orange
9.6%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility20.5%
Worse than Avg
Here
20.5%
US
19.5%
TX
18.4%
Orange
12.8%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility16.5%
Mixed vs Avgs
Here
16.5%
US
19.4%
TX
14.2%
Orange
9.8%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
TX
96.9%
Orange
98.6%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
5.3%
TX
3.2%
Orange
4.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.7%
TX
88.0%
Orange
94.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
TX
89.2%
Orange
95.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility4.8%
Worse than Avg
Here
4.8%
US
1.6%
TX
1.5%
Orange
1.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
2penalties
Above state avg (9.1)
19 complaint-triggered
$14,069 in fines

This facility shows concerning patterns with frequent family complaints triggering 15 deficiencies, including serious issues around abuse reporting and neglect protection. The most recurring problems involve food service and nutrition, medication management, and infection control, with these issues persisting across multiple recent surveys despite reported corrections. Families have filed reports about care quality, safety hazards, and grievance handling, suggesting ongoing operational challenges that warrant careful consideration.

Feb 27, 2026Complaint
1
0684SevereCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Nov 24, 2025Complaint
1
0609MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

May 21, 2025Routine
13
0801ModerateCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0037ModerateCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

0039ModerateCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0372ModerateCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0580ModerateCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0584ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0223ModerateCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0761MinorCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0842MinorCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0521MinorCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Apr 16, 2025Complaint
6
0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0677MinorCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0806MinorCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0677MinorCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0806MinorCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Feb 11, 2025Complaint
4
0585ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0804ModerateCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0677MinorCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0921MinorCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Jan 30, 2025Complaint
4
0609SevereCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610SevereCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0689Severe

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0882MinorCorrected

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Federal Penalties

Fine

Feb 27, 2026

$26,685

Fine

Jan 30, 2025

$14,069

Ownership & Operations

Who Operates This Facility

Owner / Operator

Kirbyville I Enterprises, LLC

Organization Type

for profit

Management Company

VIDOR I ENTERPRISES, LLC

Administrator

WENDY K JESELINK

Chain Affiliation

Chain Name

Creative Solutions in Healthcare

Chain Size

149 facilities nationwide

Chain avg rating: 2.7/5 · Rank 126 of 148 (Worst)

Ownership & Management

Owners

Liberty County Hospital District no. 1

Owner · Organization

100%

Key personnel

Fregia, MiltonManaging Control - Governing BodyGardner, ShannonManaging Control - Governing BodyGardzina, MargaretManaging Control - Governing BodyHenry, PaulManaging Control - Governing BodyStratton, CharlesManaging Control - Governing Body
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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