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Nursing HomeMedicaid Top Rated

Oakwood Manor Nursing Home

Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.

225 South Main Street, Vidor, TX 77662100 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.8/5

based on 204 Google reviews

5
4
3
2
1
Oakwood Manor Nursing Home Nursing Home in Vidor, TX — Street View
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What this means for your family

This facility is an excellent choice for families seeking high-quality rehab and a clean, modern environment. However, if your loved one requires constant monitoring or has severe dementia, you should specifically ask about staffing levels during night and weekend shifts, as some past experiences indicate delays in response times.

Google Reviews

Google Reviews

204 reviews analyzed
Oakwood Manor is highly regarded by many families for its compassionate, family-like care and its clean, updated, and beautiful facility. While the majority of reviews praise the nursing and rehab teams, some families have reported serious concerns regarding understaffing and neglect during critical care periods.

Quality Themes

Tap a score for details
Food4.0Staff9.0Clean9.0Activities8.0MedsN/AMemoryN/AComms9.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Clean and well-maintained, updated facility
  • High-quality rehabilitation and wound care programs
  • Welcoming and professional admissions process

Concerns

  • Understaffing leading to delayed response times (mentioned by 3 reviewers)
  • Inadequate wound care or hygiene maintenance (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(1)'20(4)'22(2)'24(154)'26(5)

Distribution

5
185
4
5
3
1
2
1
1
8
144 reviews posted between Jul 18, 2024Jul 20, 2024 · 143 were 5-star

How They Respond to Reviews

97%response rate
Generic

The owner relies heavily on repetitive, templated responses that often fail to acknowledge the specific details or staff members mentioned in the reviews. While they do personalize some responses by including the reviewer's name, the core messaging remains highly formulaic.

Questions for Your Tour

  • 1It is wonderful to see how much care you put into responding to families online; how do you ensure that the high level of attentiveness mentioned in your reviews is maintained during busy shifts?
  • 2We noticed your facility is very well-maintained and updated; could you tell us more about the cleanliness protocols for resident rooms and common areas?
  • 3With the specialized wound care programs you offer, what is the specific process for monitoring progress and ensuring hygiene is strictly maintained?
  • 4How do you manage call button response times during the night or during shift changes to ensure residents aren't waiting too long for assistance?
  • 5What is the plan in place for handling medical emergencies or sudden changes in a resident's condition after hours?
  • 6We would love to hear more about the dining experience—how is the menu planned, and how do you ensure meals are both nutritious and enjoyable for the residents?

Personalized based on this facility's data


Key Review Excerpts

The staff was not just great with Mom but great with the entire large family! Thank you all for taking care of us especially during her last days!

Long-term resident's family · 2024★★★★★

Their attention to detail in regard to her wound care, coordination of care and therapy around her dialysis appointments is very appreciated.

Long-term resident's family · 2024★★★★★

They made it possible for us to have a private room, they brought us coffee and gram crackers. They even brought a bed in there for his son in law to spend the night.

Long-term resident's family · 2023★★★★★
Source: 204 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.24hrs
32%
Registered nurses for medical care
Total Nursing
3.22hrs
79%
All nurses + aides combined
Staff Turnover
44%
Lower is better (< 30% = good)
RN Turnover
38%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

15

measures

Worse Than Avg

2

measures

Long-Stay Residents
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility1.4%
Better than Avg
Here
1.4%
US
14.4%
TX
16.1%
Orange
9.6%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility1.2%
Better than Avg
Here
1.2%
US
15.4%
TX
9.4%
Orange
8.5%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility6.9%
Better than Avg
Here
6.9%
US
19.4%
TX
14.2%
Orange
9.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility3.1%
Better than Avg
Here
3.1%
US
15.3%
TX
14.9%
Orange
9.6%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility25.0%
Worse than Avg
Here
25.0%
US
19.5%
TX
18.4%
Orange
12.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
TX
2.5%
Orange
6.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility99.2%
Better than Avg
Here
99.2%
US
79.7%
TX
88.0%
Orange
94.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.6%
Better than Avg
Here
99.6%
US
81.8%
TX
89.2%
Orange
95.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.6%
Better than Avg
Here
0.6%
US
1.6%
TX
1.5%
Orange
1.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
Near state avg (9.1)
3 complaint-triggered

Oakwood Manor has ongoing challenges with infection control appearing in three of four surveys, along with recurring issues in care planning and accident prevention. Families have filed complaints resulting in deficiencies related to respiratory care and abuse reporting. The facility shows patterns of repeated problems in infection control, resident assessment, and safety supervision, though all violations have correction dates indicating efforts to address identified issues.

Mar 31, 2026Complaint
1
0609MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Jan 15, 2026Complaint
1
0695MinorCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Dec 17, 2025Routine
3
0755ModerateCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761ModerateCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Sep 25, 2024Routine
7
0372ModerateCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0578MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0637MinorCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0645MinorCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jul 26, 2023Routine
9
0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0806ModerateCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0578MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0640MinorCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0641MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0645MinorCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695MinorCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0791MinorCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

Jul 26, 2023Complaint
1
0609MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Tyler County Hospital District

Organization Type

for profit

Management Company

OAKWOOD HEALTH CARE CENTER LTD CO

Administrator

ASHLEY CZAJKA

Chain Affiliation

Chain Name

Cantex Continuing Care

Chain Size

38 facilities nationwide

Chain avg rating: 3.2/5 · Rank 3 of 37 (Best)

Ownership & Management

Owners

Tyler County Hospital District

Owner · Organization

100%

Key personnel

Williams, SondraOfficer / DirectorOakwood Health Care Center Ltd. CoManagerCzajka, AshleyManagerOakwood Health Care Center Ltd. CoAdp of the SnfCzajka, AshleyAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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