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Nursing HomeMedicaid

College Street Health Care Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

4150 College St, Beaumont, TX 7770750 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 58 Google reviews

5
4
3
2
1
College Street Health Care Center Nursing Home in Beaumont, TX — Street View
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What this means for your family

This facility offers a very warm, family-oriented atmosphere with excellent activity programming. However, families should be extremely vigilant regarding medication administration and nighttime supervision, as recent reviews have highlighted serious lapses in these areas.

Google Reviews

Google Reviews

58 reviews on Google
Families often praise the facility for its compassionate, family-like staff and engaging activities led by dedicated directors. However, there are serious allegations regarding medication errors, neglectful nighttime care, and poor responsiveness to resident needs.

Quality Themes

Tap a score for details
Food6.0Staff8.0Clean7.0Activities9.0Meds2.0MemoryN/AComms7.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Engaging resident activities and holiday celebrations
  • Clean and well-maintained environment
  • Professional and welcoming admissions process

Concerns

  • Medication administration errors or delays (mentioned by 2 reviewers)
  • Neglectful or rude behavior by night shift staff (mentioned by 2 reviewers)
  • Issues with facility odor (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02017(2)1.02020(1)5.02021(40)5.02022(2)5.02023(3)3.42024(7)4.12025(9)

Distribution · 64 analyzed

5
57
4
1
3
0
2
1
1
5
27 reviews posted between Oct 11, 2021Oct 15, 2021 · 26 were 5-star

How They Respond to Reviews

90%response rate
Good

The owner provides highly personalized and warm responses to positive reviews, often referencing specific staff members or the facility's non-profit mission. For negative reviews, the owner remains professional, though they occasionally use a defensive tone by questioning the reviewer's identity or denying the validity of the claims.

Questions for Your Tour

  • 1It is wonderful to see how much care you put into responding to feedback from families; how do you use that communication to keep the community updated on facility improvements?
  • 2We have heard great things about your holiday celebrations and resident activities; could you tell us more about what a typical weekly schedule looks like for residents?
  • 3With the facility being so well-maintained and clean, what specific protocols do you have in place to ensure the environment stays fresh and comfortable for everyone?
  • 4Can you walk us through your specific process for medication administration to ensure everything is delivered accurately and on schedule?
  • 5Since we will be visiting at various times, how do you ensure the same high level of attentive care and professionalism is maintained during the overnight shifts?
  • 6In the event of a medical emergency during the night, what is the immediate protocol for notifying the family and providing care?

Personalized based on this facility's data


Key Review Excerpts

I love that the staff treats the residents with dignity. They speak to them in a kind matter. Jennifer goes out of her way to find things for them to enjoy.

Long-term resident's family · 2025★★★★★

Even though he arrived late due to transportation (though no fault of his own) he was denied his insulin. He was told that he couldn't get his insulin because he came in too late.

Rehab patient's family · 2025☆☆☆☆

The staff here goes Above and Beyond the call of duty. From Administration to the Nurses and Personnel, they are Outstanding. They care for you more like a family member, not just another customer.

Long-term resident's family · 2023★★★★★
Source: 58 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.28hrs
37%
Registered nurses for medical care
Total Nursing
3.48hrs
85%
All nurses + aides combined
Staff Turnover
58%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
1/ 5
Better Than Avg

10

measures

Worse Than Avg

5

measures

Mixed Results

2

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility33.0%
Worse than Avg
Here
33.0%
US
15.3%
TX
14.9%
Jefferson
12.9%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility36.5%
Worse than Avg
Here
36.5%
US
19.5%
TX
18.4%
Jefferson
20.1%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility24.6%
Worse than Avg
Here
24.6%
US
15.4%
TX
9.4%
Jefferson
19.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility25.6%
Worse than Avg
Here
25.6%
US
14.4%
TX
16.1%
Jefferson
11.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility97.4%
Better than Avg
Here
97.4%
US
93.4%
TX
96.9%
Jefferson
85.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.0%
Better than Avg
Here
2.0%
US
12.1%
TX
2.5%
Jefferson
5.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility92.2%
Better than Avg
Here
92.2%
US
79.7%
TX
88.0%
Jefferson
73.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility81.7%
Mixed vs Avgs
Here
81.7%
US
81.8%
TX
89.2%
Jefferson
74.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.8%
Mixed vs Avgs
Here
1.8%
US
1.6%
TX
1.5%
Jefferson
2.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

9deficiencies
1penalties
Near state avg (9.1)
4 complaint-triggered
$9,469 in fines

This facility has a concerning pattern of repeated deficiencies across medication management, care planning, and infection control, with families filing complaints that led to findings of abuse/neglect and misuse of resident belongings. The same issues persist across multiple surveys from 2023-2025, including medication errors, inadequate care planning, and infection control failures. While the facility addresses violations when cited, the recurring nature of core care problems suggests ongoing systemic issues that families should carefully consider.

Aug 6, 2025Routine
7
0580Potential for harm · PatternCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0756Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0521Minimal · Widespread

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Jun 3, 2025Complaint
3
0602Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jul 17, 2024Routine
7
0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0227Potential for harm · PatternCorrected

Egress Deficiencies

Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0637Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0521Minimal · Widespread

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Jun 14, 2023Complaint
1
0600Actual harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Jun 14, 2023Routine
10
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0813Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0521Minimal · Widespread

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Federal Penalties

Fine

Jun 14, 2023

$9,469

Ownership & Operations

Who Operates This Facility

Owner / Operator

Kirbyville I Enterprises, LLC

Organization Type

for profit

Management Company

HSMTXBEAUMONT, LLC

Administrator

LORI DESORMEAUX

Chain Affiliation

Chain Name

Health Services Management

Chain Size

16 facilities nationwide

Chain avg rating: 3.2/5 · Rank 4 of 10

Ownership & Management

Owners

Liberty County Hospital District no. 1

Owner · Organization

100%

Baxter, Kevin

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Health Services Management, INC.5% or Greater Mortgage InterestHsmtx/beaumont, LLC5% or Greater Mortgage InterestStratton, CharlesOfficer / DirectorHsmtx/beaumont, LLCManagerMcmahon, MichaelManager
Source: Medicare provider data

Contact

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References & Resources

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