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Continuing Care

Viamonte at Walnut Creek

Families consistently rate this highly — reviewers highlight modern and elegant building design. Schedule a visit to confirm the fit.

2801 Shadelands Drive, Ygnacio Valley · Walnut Creek, CA 94598300 bedsLicensed & Active
Google rating
4.4/5

based on 18 Google reviews

5
4
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1

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What this means for your family

This facility offers a luxury-style living experience with exceptional dining and a beautiful environment. However, families should be aware of recent reports regarding unfriendly front-desk interactions and should verify that the facility's communication channels are working before relying on them for urgent updates.

Google Reviews

Google Reviews

18 reviews on Google
Families can expect a modern, high-end facility with beautiful views of Mt. Diablo and a clean, elegant atmosphere. While many reviewers praise the delicious food and warm, attentive staff, there are specific concerns regarding unprofessionalism at the front desk and technical issues with the facility's website contact forms.

Quality Themes

Tap a score for details
Food5.0Staff5.0Clean5.0ActivitiesN/AMedsN/AMemoryN/AComms2.0ValueN/A

Strengths

  • Modern and elegant building design
  • High-quality, delicious food options
  • Warm and responsive nursing and care staff
  • Beautiful views and bright, sunny atmosphere

Concerns

  • Unprofessional front desk service
  • Website contact form is non-functional

Rating Trends

Tap a year to see what changed

2345.02021(2)5.02022(2)4.42023(5)5.02024(4)3.92025(7)

Distribution · 20 analyzed

5
16
4
1
3
1
2
0
1
2

How They Respond to Reviews

6%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1The building looks so modern and elegant; could you tell us more about how the bright, sunny atmosphere of the facility is integrated into the daily indoor activities for residents?
  • 2We've heard wonderful things about the quality of the dining options here; could we see a sample menu or learn more about how much variety is offered each week?
  • 3Since this is a continuing care community, how do you manage the transition in medical care levels if a resident's needs change over time?
  • 4We noticed the staff is often described as very warm and responsive; how do you ensure that same level of personalized care is maintained during the night shifts?
  • 5How does the nursing team handle medical emergencies or urgent care needs during the late evening or overnight hours?
  • 6How does the administration typically communicate important facility updates or changes in care plans to the families of residents?

Personalized based on this facility's data


Key Review Excerpts

Warm, helpful and responsive staff. Bright sunny, cheerful, very modern design - feels like a high end cruise ship with really wonderful tasting food and healthy options.

Long-term resident's family · 2022★★★★★

I have visited my family friends here many times and I am always impressed. From the modern look and feel, to the kind staff, I know my friends are well taken care of. The view of Mt. Diablo also adds a WOW factor!

Visitor of resident · 2024★★★★★

My mom is so happy there! Staff are terrific, food is delicious and all the amenities are great!

Resident's family member · 2021★★★★★
Source: 18 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

11total
7 Type A— immediate health risk
1 Type B— non-compliance
Clean record— no deficiencies found
Oct 27, 2025Inspection
Clean

The facility underwent a Required Annual Inspection on 10/27/2025. The inspection noted several positive observations, such as accessible sharps and clean client rooms. However, one Type B deficiency was cited regarding the immediate availability of complete personnel records, specifically missing Health Screening and TB test documentation.

Dec 3, 2024Other
Clean

The facility underwent a Case Management Annual Continuation visit on December 3, 2024. The Licensing Program Analysts reviewed the resident and staff files, and the narrative explicitly states that no citations were issued during the visit.

Nov 5, 2024Other
Clean

The unannounced annual inspection was conducted, and the LPA observed adequate conditions across the facility, including proper lighting, sufficient food supplies, and functional safety equipment. No citations were issued during this inspection, though the annual inspection remains incomplete and requires a follow-up visit.

Oct 17, 2024Inspection
Clean

The facility underwent a Required Annual Inspection on 10/17/2024. The inspection identified one Type A citation related to unsafe hot water temperatures in a resident room. The LPA noted that the annual inspection is incomplete and a follow-up visit is required to finalize the review.

Dec 27, 2023Other
Clean

The facility underwent a required Annual Inspection continuation on December 27, 2023. The Licensing Program Analyst reviewed employee files, interviewed clients, and spoke with staff members. No specific deficiencies were cited in the provided report content.

Dec 20, 2023Inspection
Clean

The facility underwent a Required Annual Inspection on 12/20/2023. Two Type A citations were issued concerning unsecured hazardous materials. Specifically, disinfectants were found unsecured in the Memory Care Kitchen, and similar items were found unsecured in a cabinet in Memory Care Room 363.

May 3, 2023Complaint
Clean

This report details a complaint investigation conducted on 05/02/2023, with the report finalized on 05/03/2023. The allegation regarding a staff member being under the influence of drugs was investigated and found to be UNFOUNDED. Consequently, no citations were issued.

Nov 29, 2022Inspection
Clean

The facility underwent an unannounced annual infection control inspection on 11/29/2022. While the facility was generally clean and followed COVID-19 guidelines, one Type A deficiency was cited regarding the storage of hazardous materials. The facility was also issued a civil penalty for a repeat violation.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Sequoia Living INC

Administrator

MELODY MITCHELL ALLEN

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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