Tampico Healthcare Center
Strong Medicare quality ratings; families often praise exceptional physical and occupational therapy. Still worth an in-person visit.
based on 53 Google reviews
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What this means for your family
This facility offers industry-leading physical and occupational therapy that can significantly aid in post-surgical recovery. However, families must be vigilant regarding hygiene and staffing, as multiple recent reviews highlight instances of patients being left in soiled linens and slow response times to call lights.
Google Reviews
Google Reviews
53 reviews on Google“Families considering Tampico Healthcare Center will find a facility highly praised for its exceptional physical and occupational therapy teams and compassionate nursing staff. However, there are significant, recurring reports of neglect regarding hygiene, such as patients being left in soiled linens, and concerns regarding overcrowding in patient rooms. While many residents enjoy the social activities, the quality of food and management responsiveness are frequent points of criticism.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy
- Compassionate and attentive nursing staff
- Engaging resident activities and social events
- Clean and well-maintained facility
Concerns
- Neglect regarding hygiene and soiled linens (mentioned by 3 reviewers)
- Overcrowded rooms with multiple beds (mentioned by 2 reviewers)
- Inconsistent food quality (mentioned by 4 reviewers)
- Slow response times to call buttons (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 56 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I've heard wonderful things about the physical and occupational therapy programs here; could you tell me more about how those are integrated into a resident's daily routine?
- 2With the facility being a busy place, what steps are taken to ensure that call buttons are answered promptly and that residents' personal hygiene and linen changes are handled consistently?
- 3Could you describe the dining experience, specifically how you ensure food quality and variety remain high for all residents?
- 4How do you manage room assignments to ensure that residents have enough personal space and a comfortable environment?
- 5What kind of social events or engaging activities are currently available to help residents stay connected with one another?
- 6In the event of a medical emergency after hours, what is the protocol for communicating with the family and ensuring immediate care?
Personalized based on this facility's data
Key Review Excerpts
“The therapy department (speech, physical and occupational) is top notch and I can't say enough about the staff; the warmth and kindness they exemplify is heart warming.”
“The staff all are respectful and polite. The therapist are great. They will push you when needed but are very much aware of how you are coping with the necessary exercises etc. 99% of the CNA's are wonderful!”
“I wish I could leave a ZERO star review, but unfortunately I can't. I picked this place for my grandmother in a spur of the moment decision... they guaranteed me that there would only ever be two patients to a room and that my grandmother would have a”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
4
measures
6
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning complaint patterns with families filing 11 reports that led to federal violations, including serious issues like abuse/neglect and medication management problems. The facility repeatedly struggles with nutrition and dietary services, infection control, and medication safety across multiple surveys from 2020-2026. While most deficiencies show correction dates, the persistent recurrence of similar problems and one recent uncorrected infection control violation suggest ongoing operational challenges families should carefully consider.
Mar 5, 2026Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jan 28, 2026Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 11, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 27, 2025Routine16
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide routine and 24-hour emergency dental care for each resident.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Apr 3, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jan 9, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Ownership & Operations
Who Operates This Facility
Tampico Healthcare Center
for profit
Chain Affiliation
Aaron Mayer
6 facilities nationwide
Ownership & Management
Owners
Mayer, Aaron
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
53 reviews from families & visitors
Official Website
Visit tampicohcc.com
Medicare data downloads
Original nursing home datasets
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