Ivy Park at Walnut Creek

FACILITY EVALUATION REPORT

This report details a complaint investigation conducted on 10/23/2025 regarding allegations that facility staff did not meet the care needs of the residents. After reviewing documentation and interviewing staff and residents, the licensing analyst found that there was not a preponderance of evidence to prove the alleged violation occurred.

This report details an investigation into complaints regarding resident care, including allegations of improper assessment, failure to prevent wandering, and inadequate supervision for Resident R1. The Licensing Program Analyst reviewed documentation and interviewed staff, concluding that the allegations were unsubstantiated based on the evidence gathered.

This report details an investigation into complaints regarding resident participation in decision-making, access to records, and safeguarding of personal items. The investigator found that the allegations were unsubstantiated based on interviews and records reviewed.

The facility underwent a Required Annual Inspection on 03/13/2025. The Licensing Program Analysts observed that all outdoor and indoor passageways were free of obstruction, and basic safety measures like lighting, hot water temperature, and fire equipment were adequate. No citations were issued during the inspection.

The inspection conducted on March 7, 2025, found one Type A citation related to criminal record clearance requirements. The facility was otherwise noted to have adequate food supplies, working safety detectors, and proper storage procedures. Immediate corrective action is required for the cited deficiency.

This report details a complaint investigation conducted on March 6, 2025, regarding allegations of staff failing to ensure resident use of medical devices and failure to obtain a pre-admission appraisal. The investigation found that the data collected did not confirm the allegation regarding the hearing aid, and the allegation concerning the pre-admission appraisal was also found to be unsubstantiated.

This report details a complaint investigation conducted on March 6, 2025, regarding allegations of staff failing to ensure resident use of medical devices and failure to obtain a pre-admission appraisal. The investigation found that the data collected did not confirm the allegation regarding the hearing aid, and the allegation concerning the pre-admission appraisal was also found to be unsubstantiated.