Veranda House Assisted Living Katy
Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 31 Google reviews
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What this means for your family
While the staff is widely recognized for being exceptionally compassionate and engaging, the recent emergence of serious allegations regarding pest infestations and uncertified medication administration is alarming. Families should prioritize a physical walkthrough and ask for recent health inspection reports before committing.
Google Reviews
Google Reviews
31 reviews on GoogleFamilies are often drawn to this facility by the exceptionally kind, patient, and attentive nursing and support staff. However, recent and severe allegations regarding a roach infestation and uncertified medication administration present significant safety concerns that must be investigated.
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Engaging daily activities and field trips
- Clean and well-maintained environment
- Nutritious and well-prepared meals
Concerns
- Severe roach infestation
- Medication administered by uncertified individuals
- Difficult or unresponsive management regarding billing/leases (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 34 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the compassion of your staff; how do you ensure that same level of attentive care is maintained during shift changes?
- 2Could you tell us more about the daily activities and any recent field trips the residents have enjoyed?
- 3What specific protocols do you have in place to ensure medication is administered accurately and only by qualified personnel?
- 4How does the management team handle communication with families regarding billing, leases, or general updates?
- 5What are your regular procedures for deep cleaning and pest control to ensure the environment stays well-maintained?
- 6In the event of a medical emergency after hours, what is the immediate process for getting care to a resident?
Personalized based on this facility's data
Key Review Excerpts
“The staff is incredibly compassionate and attentive, always going above and beyond to ensure the residents are happy and comfortable.”
“There has been a severe roach infestation . Over the past 3 months. During this time, 9 residents have passed away 🙏🏽, and at least 4 residents transferred to other facilities”
“The care he received was very good. When he entered Veranda, he just had a terrible fall and could only walk with a walker. Within a couple of weeks, he was walking on his own and looking very healthy.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Veranda House Assisted Living Katy has had recent regulatory issues, including a 2023 administrative penalty of $2,250 for insufficient staffing levels. Previous inspections also identified deficiencies regarding smoke compartmentation and annual record searches.
Oct 18, 2023EnforcementPenaltyReport
Administrative Penalty — 553.253(c)(3)(E) The facility failed to have sufficient staff to assure that each resident would receive the kind and amount of supervision and care required to meet basic needs.
Nov 10, 2021Routine
Health Code (1 violations) | Life Safety Code (1 violations)
The facility failed to search the NAR and EMR annually.
The facility failed to provide smoke compartmentation where required.
Ownership & Operations
Who Operates This Facility
Living Centers, Incorporated
for profit
VH COMMUNITIES LLC
CHRISTINA J OLDAG
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
31 reviews from families & visitors
Official Website
Visit vhkaty.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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