Caydance Assisted Living and Memory Care
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 58 Google reviews
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What this means for your family
While Caydance has a long history of providing compassionate, family-oriented care, recent reviews indicate serious operational risks. If you choose this facility, you must proactively monitor for cleanliness (pest control) and ensure that personal belongings are secured, as multiple families have reported theft and hygiene issues.
Google Reviews
Google Reviews
58 reviews on GoogleCaydance is highly regarded by many families for its compassionate, attentive staff and its warm, family-like atmosphere. However, recent reviews have raised serious alarms regarding pest issues (roaches), theft of personal belongings, and inconsistent medication management. Families should weigh the long-standing reputation for kindness against recent reports of declining cleanliness and security.
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Smooth transition and admissions process
- Engaging resident activities and programs
- Clean and bright facility environment
Concerns
- Pest infestations (roaches) in the building (mentioned by 2 reviewers)
- Theft of personal items and resident belongings (mentioned by 2 reviewers)
- Inconsistent medication administration and vital checks (mentioned by 2 reviewers)
- Staffing shortages leading to neglect in hygiene/care (mentioned by 2 reviewers)
- Food quality and temperature inconsistency (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 61 analyzed
How They Respond to Reviews
The owner uses highly personalized, warm, and appreciative language for 5-star reviews, often mentioning specific staff members or details. However, they use an identical, canned template to respond to all 1-star reviews, failing to address specific allegations like theft or pests.
Questions for Your Tour
- 1It's great to see how much the management engages with the community through their reviews; how do you use resident and family feedback to improve daily operations?
- 2The facility looks so bright and well-maintained; what specific protocols do you have in place to ensure the building remains clean and pest-free for the residents?
- 3Could you walk me through your process for medication administration and how you ensure vital checks are recorded consistently for every resident?
- 4What kind of engaging activities or special programs do you have planned to keep the residents socially active and involved in the community?
- 5How do you manage staffing levels during shift changes to ensure that personal hygiene and attentive care are never interrupted?
- 6What are your procedures for monitoring resident belongings and ensuring a secure environment for their personal items?
Personalized based on this facility's data
Key Review Excerpts
“The facility is clean and bright, the staff is nothing but friendly to both me and m”
“I am a hospice nurse who has been coming to Caydance for almost 2.5 years and I see both memory care and assisted living residents. During this time I’ve gotten to know many of the caregivers and management team. They have very little turnover which is not very common in assisted living care.”
“Employees steal from guests. We did a test and hid certain things and they were stolen. One or two people have great attitudes and may be great people but not everyone.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent comprehensive inspection for Caydance Assisted Living and Memory Care was conducted on June 26, 2024. While there are no current enforcement actions on record, historical inspection data from late 2018 shows several citations related to fire safety and maintenance protocols that were subsequently corrected.
Dec 20, 2018Routine
Life Safety Code (7 violations)
The facility failed to provide a written contract with a fire alarm firm to perform inspections, testing, and system maintenance at least every six months.
The facility failed to ensure the smoke detectors were to be tested for sensitivity as required. The facility failed to provide all required fire alarm documentation, including as-built installation drawings, operation and maintenance manuals, and a written sequence of operation, must be available for examination by DADS.
The facility failed to ensure fire drills were conducted and documented to be in compliance with licensing standards for assisted living facilities.
The facility failed to provide an initial gas pressure test of the gas lines from the meter; and/or failed to ensure additional gas pressure tests were performed when gas service was interrupted; and/or that all gas heating systems were documented
The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.
The facility failed to ensure compliance with licensing standards for assisted living facilities requirements regarding emergency evacuation plans.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
Ownership & Operations
Who Operates This Facility
24802 Kingsland Blvd Opco LLC
for profit
SAGORA SENIOR LIVING, INC
CHRISTINE CORTES
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
58 reviews from families & visitors
Official Website
Visit caydancelife.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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