Vanderman Place
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 172 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (14 vs median 12)
- High RN turnover (53%)
Below average in CT · Below recommended RN staffing · Above average staffing · No penalties on record
What this means for your family
Vanderman Place is highly regarded for its active recreation program and dedicated therapy team, making it a strong candidate for rehabilitation. However, because multiple families have raised serious concerns about nursing professionalism and quality of care, we strongly advise you to conduct a personal, unannounced visit and speak directly with the nursing leadership to ensure your loved one's specific needs will be met.
Google Reviews
Google Reviews
172 reviews on Google“Vanderman Place receives a high volume of positive feedback, particularly regarding the friendliness and dedication of the nursing and therapy staff. Families frequently praise the cleanliness of the facility and the active recreation department, though a minority of reviewers have raised serious concerns regarding nursing professionalism and quality of care, specifically citing instances of neglect.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and attentive nursing staff
- Active and engaging recreation department
- Clean and well-maintained facility
- Effective physical and occupational therapy
Concerns
- Allegations of neglect and poor quality of care (mentioned by 4 reviewers)
- Rude or unprofessional behavior by specific nursing staff (mentioned by 3 reviewers)
- Dissatisfaction with food quality (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 174 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given that the facility has recently addressed some feedback regarding staff interactions, what steps are you taking to ensure consistent, professional communication between your nursing team and family members?
- 2I noticed the recreation department is highly regarded; could you walk me through a few examples of the most popular activities residents are currently enjoying?
- 3With 14 recent state violations noted, what specific improvements or new protocols have been implemented to ensure the highest standards of resident care and safety moving forward?
- 4I see that dining is an area you are looking to improve; what is the current process for gathering resident feedback on meal quality and incorporating those preferences into the menu?
- 5How does your team handle medical emergencies or urgent health changes, and at what point in that process are family members typically notified?
- 6With a 3/5 staffing rating, how do you ensure that each resident receives consistent, attentive care throughout all shifts, especially during peak hours?
Personalized based on this facility's data
Key Review Excerpts
“My mom was admitted to their rehab after a hospital stay the team coordinated efforts to develop a plan for my mother. They assessed and altered as needed showing respect to the resident and skill in their craft.”
“The physical therapy and occupational therapy personnel are absolutely phenomenal! The CNAs are all very pleasant and take amazing care of their patients but seems like they are overworked at times.”
“I was very concerned about this rehab facility at first based on the the aging building and the Medicare.gov review. At the time, I did not have a choice for his stay for rehabilitation because I needed an available bed fairly quickly. Once my husband was place at Vanderman, I met with Lucy Harrington, the Director of Social Services. She is an amazing person with years of experience in this field.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
6
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Vanderman Place has significant recurring issues with care planning and appropriate treatment that appear repeatedly across multiple surveys and family complaints. The facility consistently struggles with medication management, infection control, and safety hazards, with problems persisting from 2020 through 2025. While all 76 deficiencies show correction plans, the pattern of repeat violations in core care areas, combined with 12 complaint-triggered deficiencies from families, suggests ongoing challenges with consistent quality care delivery.
May 23, 2025Routine13
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
May 23, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
May 1, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Mar 6, 2025Complaint2
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Dec 11, 2024Complaint3
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide medically-related social services to help each resident achieve the highest possible quality of life.
May 2, 2023Routine19
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Infection Control Deficiencies
Report COVID19 data to residents and families.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Ownership & Operations
Who Operates This Facility
Vanderman Place
for profit
Ownership & Management
Owners
Fisher, Martha
Owner
Fisher, Shimshon
Owner
Krohn, Simcha
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
172 reviews from families & visitors
Official Website
Visit vandermanplacehcc.com
Medicare data downloads
Original nursing home datasets
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