Mansfield Center for Nursing and Rehabilitation
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 107 Google reviews
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What this means for your family
While many families report excellent experiences with the facility's cleanliness and rehabilitation staff, there are recurring, serious concerns regarding medication management and staffing levels. We strongly recommend that you ask the administration specifically about their medication verification protocols and how they handle staffing ratios on weekends before making a decision.
Google Reviews
Google Reviews
107 reviews on Google“Mansfield Center for Nursing and Rehabilitation receives high praise for its cleanliness, friendly staff, and effective rehabilitation services, with many families noting a welcoming atmosphere. However, there are serious, recurring reports of medication errors, understaffing, and issues with laundry management that potential families should investigate closely. While many visitors have positive experiences, the facility has faced significant allegations regarding patient safety and care consistency.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Friendly and compassionate nursing staff
- Effective physical therapy and rehab programs
- Welcoming and efficient visitor check-in process
Concerns
- Medication errors and inconsistent charting (mentioned by 3 reviewers)
- Understaffing leading to slow response times (mentioned by 3 reviewers)
- Lost or unreturned laundry (mentioned by 2 reviewers)
- Patient falls due to lack of supervision (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 94 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given that some families have noted concerns regarding medication management, could you walk me through the specific safety protocols and double-check systems you have in place to ensure medications are administered accurately?
- 2I noticed that staffing levels are a primary focus for your team; how do you manage call-bell response times during shift changes or peak hours to ensure residents aren't waiting too long for assistance?
- 3With the recent attention on fall prevention, what specific monitoring or supervision strategies do you use for residents who may be at a higher risk of wandering or losing their balance?
- 4I see that you have a very active rehab program; how do you coordinate between the physical therapy team and the nursing staff to ensure a resident's progress is tracked consistently in their charts?
- 5To help us stay organized, what is your current process for tracking personal laundry and belongings to ensure items don't go missing?
- 6I appreciate that you engage with feedback online; how do you use the comments you receive from families to make concrete improvements to the daily care experience here?
Personalized based on this facility's data
Key Review Excerpts
“After one week here she has returned to her former self. I cannot say enough about how caring, competent and kind the staff is.”
“This place almost killed my mom last week by giving her someone else medication and she had to go to hospital.”
“The staff here truly go above and beyond to care for and advocate for their residents. Every single employee I have come in contact with regardless of their duty has had a welcoming smile on their face.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns of recurring safety issues and families have filed multiple complaints triggering inspections. The most frequent problems involve accident prevention and safety supervision, abuse and neglect reporting procedures, and care planning quality. Safety hazards appear repeatedly across surveys from 2023 to 2025, suggesting persistent supervision challenges. While the facility has corrected cited deficiencies, the pattern of complaint-driven investigations and recurring safety violations warrants careful consideration during any visit.
Dec 4, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Apr 10, 2025Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Apr 10, 2025Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Jan 13, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jan 2, 2025Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Nov 26, 2024Complaint2
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Dec 4, 2025
$17,215
Fine
Apr 10, 2025
$13,270
Ownership & Operations
Who Operates This Facility
Mansfield Center for Nursing and Rehabilitation
for profit
Chain Affiliation
National Health Care Associates
43 facilities nationwide
Chain avg rating: 3.0/5 · Rank 25 of 43
Ownership & Management
Owners
Cedar Hill Capital Associates LLC
Owner · Organization
Juniper Capital Associates LLC
Owner · Organization
Ysro Trust
Owner · Organization
Gilmartin, Thomas
Owner
Ilana Ostreicher Family Trust
Owner (parent company) · Organization
Marc Ephram Ostreicher Family Trust
Owner (parent company) · Organization
Oak Management Capital LLC
Owner (parent company) · Organization
David Ostreicher Family Trust
Owner (parent company) · Organization
Shayna Steg Family Trust
Owner (parent company) · Organization
Ostreicher, David
Owner (parent company)
Ostreicher, Ilana
Owner (parent company)
Ostreicher, Marc
Owner (parent company)
Ostreicher, Marvin
Owner (parent company)
Ostreicher, Michelle
Owner (parent company)
Steg, Shayna
Owner (parent company)
Lopiansky, Rebecca
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Steg, Yitzchok
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
107 reviews from families & visitors
Official Website
Visit mcnr.org
Medicare data downloads
Original nursing home datasets
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