Van Vista Assisted Living
Limited public data on Van Vista Assisted Living. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 12 Google reviews
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What this means for your family
While the facility is described as clean and comfortable by those who have toured or lived there, the persistent communication issues are a significant red flag. Before committing, ensure you have a reliable, direct contact method for staff, as multiple families have reported being unable to reach the facility by phone.
Google Reviews
Google Reviews
12 reviews on Google“Van Vista Assisted Living receives limited feedback, with most reviews lacking descriptive text. While some residents and visitors describe the facility as clean and welcoming, others have expressed significant frustration regarding the inability to reach staff by phone.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained environment
- Welcoming atmosphere for residents
- Respectful treatment of residents
Concerns
- Difficulty reaching staff via telephone (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 15 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed the facility is very well-maintained; what is the daily routine like for residents to ensure they stay active and engaged within this environment?
- 2When family members have questions or need an update, what is the most reliable way to connect with the staff to ensure we stay in the loop?
- 3How does your team handle communication during non-business hours or if a family member is calling from out of town?
- 4Since the atmosphere here is known for being so welcoming, how do you help new residents integrate and build friendships with the other 96 neighbors?
- 5In the event of a medical concern or an emergency, what is the standard protocol for notifying family members and coordinating care?
- 6Given the focus on respectful treatment, how does your staff approach personalized care plans to ensure each resident feels truly heard and valued?
Personalized based on this facility's data
Key Review Excerpts
“It is a good, clean, decent respectful place to be, also comfortable as well.”
“Impossible to reach over the phone, called every number and just cannot get through to anybody.”
“My friend and I had the opportunity to tour the faciilty.Everyone seemed really nice Its very clean and welcoming.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Nov 12, 2025Fire
Previous violations from 09/23/2025 were confirmed corrected on 11/12/2025 inspection.
Dryer cord on 10th floor missing exterior sheath.
Clothes dryers found to have lint build up on floor 10.
Holes found in dry storage in kitchen area and floor 10 riser room.
Facility failed to provide fire damper report for each damper.
Generator panel not functioning as designed; facility failed to provide weekly generator inspection and monthly generator run testing.
Mar 21, 2025Enforcement$1,000.00Report
Civil fine of $1,000.00 imposed. This is a recurring deficiency previously cited on August 16, 2023, January 20, 2023, September 7, 2022, and March 22, 2022.
The licensee failed to provide medication services as prescribed and within the allowable time frames for two residents, resulting in missed medications.
Mar 21, 2025Investigation
Includes follow-up inspection information regarding correction of previous WAC deficiencies (388-78A-2210-1-b, 388-78A-2210-2-a, 388-78A-2210-2-b, 388-78A-2240) verified by Jacob Ubl on 05/21/2025.; Deficiencies regarding medication administration and availability are recurring, with multiple previous citations noted in 2022 and 2023.
Facility failed to provide medication services as prescribed and within allowable time frames for 2 of 4 residents, placing them at risk for health complications.
The facility failed to provide medications as prescribed and within allowable time frames for 2 of 4 residents, resulting in late medication administration.
The facility failed to obtain prescribed medications for 4 of 4 residents in a timely manner, due to issues with staff failing to order refills from the pharmacy, causing residents to miss doses.
May 30, 2024Inspection
A follow-up inspection on 07/11/2024 (Compliance Determination 43887) verified that deficiencies related to WAC 388-78A-2484, 388-78A-2484-1, and 388-78A-2484-2 were corrected.
Facility failed to complete first step TB tests within 3 days of employment for 3 of 3 sampled staff. Facility also failed to complete second step TB test for 1 of 3 sampled staff.
Aug 31, 2023Fire
The inspection report dated 08/31/2023 indicates all violations noted during previous related inspection(s) have been corrected.
Storage in electrical room shall be removed on floor 8
Facility failed to provide 3 year fire sprinkler trip test and 3 year fire sprinkler full flow test
Facility failed to provide annual generator inspection report that is deficient free
Aug 16, 2023Enforcement$600.00Report
Civil fine of $600.00 imposed. This is a recurring deficiency previously cited on January 20, 2023, and March 9, 2023.
The licensee failed to provide medications as ordered for one resident reviewed, resulting in the resident not receiving medications as prescribed and being placed at risk for health complications.
Aug 16, 2023Investigation
Includes follow-up documentation indicating that deficiencies identified under Intake IDs 92777, 91608, and 91156 were corrected as of 10/13/2023.
Facility failed to provide medications as ordered for 1 of 3 residents reviewed. Specifically, staff failed to administer PRN Potassium with PRN Furosemide as required by physician orders.
Staff failed to monitor a resident's well-being and advocate for physician orders to clarify prescription parameters for diuretic use and weight monitoring.
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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