Evergreen Inn, the
Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 25 Google reviews
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What this means for your family
The Evergreen Inn is highly regarded for its warm, family-like atmosphere and active social programming, making it a great choice for those seeking an independent lifestyle. While reviews are consistently positive, families should schedule a tour to observe the current staffing levels and interaction quality firsthand to ensure it meets their specific care needs.
Google Reviews
Google Reviews
25 reviews on Google“The Evergreen Inn is frequently praised by families for its compassionate, attentive staff and strong sense of community. Reviewers highlight the facility's historic charm and the active, independent lifestyle it offers residents, noting that it feels more like a home than an institution.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Strong sense of community
- Active social calendar and outings
- Responsive communication with families
Rating Trends
Tap a year to see what changed
Distribution · 26 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed your team makes an effort to engage with families online; how do you typically keep us updated on our loved one's day-to-day experiences?
- 2With such a busy social calendar, how do you help new residents feel included and connected to the community during their first few weeks?
- 3Since residents here really seem to value the outings, could you tell me more about how you decide on destinations and ensure everyone can participate safely?
- 4Given the compassionate reputation your staff has, what kind of ongoing training or support do they receive to maintain that level of attentiveness?
- 5In the event of a sudden medical need, what is your specific protocol for coordinating with our family and the resident’s primary doctors?
- 6How do you balance the active, social atmosphere of the facility with the need for quiet, private time for residents who might need a slower pace?
Personalized based on this facility's data
Key Review Excerpts
“The staff treat her like family and are very supportive of her needs especially in times of crisis. Since she's needed more care, the Evergreen Inn has been the best place for her to live.”
“The activity director makes sure there are lots of choices for residents to participate in; such as bowling, swimming, lunch in the park, crafts, games, movies, shopping in the community and weekly trips to the library.”
“It doesn't feel like an institution, as residents are free to leave and live close to a normal life.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Nov 7, 2025Inspection
Letter confirms that deficiencies for WAC 388-112A-0060 were corrected and follow-up inspection found no deficiencies.; The facility Licensee is VAN-INN II, INC. Staff D, F, and G were identified as Universal Caregivers without required credentials. Staff F had a gap between TB tests that did not meet the one to three week regulatory requirement.
Facility failed to ensure 3 of 5 sampled staff (Staff D, F, and G) had required training/certification (Department of Health license) to work in an ALF.
Facility failed to complete two-step TB testing per regulation for 1 of 3 sampled staff (Staff F). Second step was not completed within one to three weeks of the first.
Sep 18, 2025Enforcement$400.00Report
This letter serves as formal notice of a civil fine of $400.00.
The licensee failed to ensure that one staff member had the required training and certification to work in an assisted living facility when this staff member had been caring for residents outside of the 200-day requirement per regulation. This is an uncorrected deficiency previously cited on July 30, 2025.
May 9, 2025DisputeCleanReport
This document is a formal response to an Informal Dispute Resolution (IDR) request regarding a Statement of Deficiencies (SOD) dated 04/18/2025. The request for changes to the SOD was denied.
Apr 30, 2025Dispute
This is an IDR (Informal Dispute Resolution) scheduling letter for an SOD dated April 18, 2025.
Apr 18, 2025Investigation
Consultation was provided for WAC 388-78A-2210 regarding medication services; this was noted as corrected prior to the end of the investigation.
Facility failed two consecutive fire inspections by the Washington State Patrol Fire Protection Bureau and failed to complete required fire door repairs in over a year.
Nov 1, 2024Investigation
Investigation also included an allegation regarding an incorrect medication given to a resident, for which insufficient evidence was found to support a failed practice.
Facility failed to follow physician orders for medication holds and restarts. Specifically, a resident's medication was held for 5 days instead of the ordered 1 day.
Oct 29, 2024Fire
Approval status is Disapproved. Next inspection scheduled on or after 11/28/2024.
Facility failed to maintain fire rated construction in generator room.
Facility failed to provide annual generator inspection report.
Southside exit from basement has combustible storage that shall be removed.
Failed to provide annual fire door inspection; resident room doors 211 and 511 damaged; basement door fails to latch; multiple doors found out of compliance during follow-up.
Nov 30, 2023Inspection14Report
Follow-up inspection conducted 11/30/2023 found no deficiencies; previous deficiencies from compliance determinations 33224 and 30748 were verified as corrected.; There is a separate deficiency noted on page 9 regarding first aid/CPR training for Staff F, which also had a signed plan of correction for 8/24/2023.
Failed to develop systems for safe medication service; 3 of 4 residents had expired medications, and one was administered an expired medication.
Facility failed to ensure hot water was between 105-120 degrees Fahrenheit at all times.
Facility failed to have documentation of two-step TB testing in staff personnel files for 3 sampled staff.
Failed to update assessment for Resident 5 when they could no longer self-administer insulin.
Failed to document or take appropriate actions regarding Resident 5's repeated refusal of prescribed blood glucose checks and insulin.
Facility failed to ensure pets had current vaccination records from a licensed veterinarian.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
25 reviews from families & visitors
Official Website
Visit kensington-evergreen.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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