Reside Residential Care of Washington, INC
Limited public data on Reside Residential Care of Washington, INC. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 15 Google reviews
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What this means for your family
Given the lack of substantive detail in most reviews and specific complaints regarding administrative disorganization, we recommend scheduling an in-person tour to observe management operations firsthand. Ask specifically how they maintain resident records and ensure staff competency to address the concerns raised by previous families.
Google Reviews
Google Reviews
15 reviews on Google“Reside Residential Care of Washington, Inc. receives highly polarized feedback, with a significant number of reviews lacking written context. The few substantive reviews highlight serious concerns regarding administrative disorganization, incompetent staffing, and poor management communication.”
Quality Themes
Tap a score for detailsStrengths
- Friendly staff interactions
- Positive initial impressions
Concerns
- Poor management and administrative disorganization (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 15 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Could you walk me through your current process for administrative updates and how you ensure families stay informed about their loved one's care plan?
- 2What steps is the leadership team taking to streamline communication and ensure that family inquiries are addressed in a timely manner?
- 3How do you approach staff training and retention to ensure consistent, high-quality care for all residents?
- 4Can you describe the daily activity schedule and how you tailor these programs to keep residents engaged and connected with one another?
- 5In the event of a medical emergency, what is your specific protocol for notifying family members and coordinating with local healthcare providers?
- 6How do you foster a collaborative relationship between your management team and the families of your residents?
Personalized based on this facility's data
Key Review Excerpts
“Incompetent staff. Records and directives out of date and incomplete. Management communication is circular and disorganized. Very poor organization all around.”
“Poor management”
“Great people”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Jul 2, 2025DisputeCleanReport
This document is an IDR (Informal Dispute Resolution) Results letter confirming that the agency decided not to make any changes to the Statement of Deficiencies (SOD) report dated 05/21/2025.
Jun 4, 2025Other
This is an IDR scheduling letter for a previously issued Statement of Deficiencies dated May 21, 2025.
May 21, 2025Investigation
Follow-up inspection on 2025-10-03 found that the identified deficiencies from compliance determination 57693 were corrected.
The facility failed to provide a safe environment for clients by repeatedly moving two clients into rooms with locking doors to isolate/restrain them during a roommate's aggressive behavioral outbursts.
May 1, 2025Investigation
This document is a follow-up inspection letter confirming that previous deficiencies (Compliance Determinations 56285 and 52638) have been corrected.
The Department found that deficiencies regarding medication assistance were corrected.
The Department found that deficiencies regarding nurse delegation were corrected.
Mar 17, 2025Dispute
This is an Informal Dispute Resolution (IDR) result letter regarding a Statement of Deficiencies report dated 01/16/2025.
Uphold
Significant Edit; Subsection 2(b) removed from the citation and language regarding telephone access removed.
Feb 21, 2025Other
This is an IDR (Informal Dispute Resolution) scheduling letter for citations dated January 16, 2025. The IDR review meeting is scheduled for March 6, 2025.
Jan 16, 2025Inspection10Report
Several deficiencies are noted as repeats from previous inspections.; Report also notes failure to complete monthly financial reconciliations for checking accounts and ledgers for Clients 4, 5, 6, and 7 since June 2024.
Failure to ensure health services support: missed medical referrals/lab work for Client 3; inconsistent blood-glucose protocol and documentation for Client 4; Client 5's diabetic support occasionally skipped due to behavior without a documented protocol.
Inadequate documentation for refusals of health services for Clients 3, 4, and 5; missing required components and reviews.
Provider failed to ensure safe medication systems for 3 of 7 sampled clients, resulting in insulin errors for Client 4 and 5, and Client 6 being without psychoactive medication for eight days.
Staff without current Nursing Assistant Registered (NAR) status performed delegated blood-glucose testing for Client 4.
Client 4's IISP lacked updated instructions regarding fire safety.
Client 4's medication organizer was filled by staff and left unlabeled, leading to a documented incident where the client consumed an incorrect dosage.
Provider restricted Client 5's access to candy without a documented plan or legal representative's consent.
Hot water temperatures in the home of Clients 1 and 2 exceeded 120 degrees Fahrenheit.
Failure to reconcile provider-managed bank and cash accounts monthly for six of seven sampled clients.
Provider failed to implement all required components of Positive Behavior Support Plans for Clients 5 and 6, specifically failing to maintain environment scans for pica/electrical hazards (Client 5) and failing to address knife/sharp safety in the community (Client 6).
May 16, 2024Inspection
This document contains findings from the 2024 inspection report. The file also includes a previous inspection report dated 03/17/2023 with separate findings.; Report also includes minor references to WAC 388-101-4150 (incident reporting), 388-101D-0070 (background checks), 388-101D-0130 (personal items access), 388-101D-0150 (medical appointments), 388-101D-0170 (water temperature), 388-101D-0185 (physical exams), and 388-101D-0230 (IISP updates).
Missing required documentation/Refusal Plan for health services for Client 2. Repeat deficiency.
Provider failed to maintain accurate property records for Client 6; multiple high-value items were not listed in the inventory.
Failed to implement Positive Behavior Support Plan for Client 11, resulting in sharps not being secured per protocol. Repeat deficiency.
Provider failed to implement Positive Behavior Support Plan (PBSP) requirements; hazardous items (chemicals, sharps) were left unsecured for a client with a history of dangerous behavior.
Hot water temperatures exceeded 120 F at Client 2's home, creating potential risk of harm. Repeat deficiency.
Provider failed to store medications in original containers with proper labels; staff were routinely transferring medications to different bubble packs for convenience.
Provider failed to implement Community Protection Treatment Plan (CPTP) requirements; a required exterior door alarm was not functional.
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
15 reviews from families & visitors
Official Website
Visit resideresidential.org
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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