Valley View Manor Nursing Home
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 36 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- High RN turnover (62%)
Above average in NY · Below recommended RN staffing · Above average staffing · No penalties on record
What this means for your family
Given the consistent reports of severe understaffing and hygiene concerns, we strongly recommend visiting the facility unannounced during off-peak hours to observe actual care conditions. Please prioritize checking the most recent state inspection reports on Medicare.gov, as multiple reviewers have flagged significant safety and quality issues that persist over time.
Google Reviews
Google Reviews
36 reviews on Google“Valley View Manor Nursing Home faces significant and recurring criticism regarding chronic understaffing, poor food quality, and inadequate hygiene. While some families report positive experiences with specific staff members, the facility is frequently described as neglectful, with multiple reports of residents being left unattended or denied basic care.”
Quality Themes
Tap a score for detailsStrengths
- Some individual staff members described as caring
- Occasional positive rehab outcomes
- Scenic location near a creek
Concerns
- Chronic understaffing leading to slow response times (mentioned by 7 reviewers)
- Poor food quality, cold meals, or missed meals (mentioned by 5 reviewers)
- Lack of cleanliness and hygiene in resident rooms (mentioned by 4 reviewers)
- Poor communication and unprofessional administrative conduct (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 38 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the current staffing levels, what is your facility's average response time when a resident uses their call light for assistance?
- 2Could you walk me through your current process for ensuring that meals are served at the proper temperature and that dietary preferences are consistently met?
- 3What specific protocols are in place to ensure that resident rooms are cleaned and sanitized on a daily basis?
- 4With the recent focus on improving communication, what is the best way for family members to receive timely updates regarding their loved one's care?
- 5How does your team ensure that medication management is handled accurately, especially during shift changes?
- 6What kind of daily activities or social opportunities are available for residents to enjoy the scenic grounds near the creek?
Personalized based on this facility's data
Key Review Excerpts
“The listlessness of its residents wandering aimlessly while staff bickered amongst each other completely oblivious that I stood there watching and waiting for assistance from them.”
“They are under staffed refused to clean up rooms with elders who cant walk. They don’t help. My grandma was put there and they wouldn’t clean her room they put her on a lift thing and she has a big accident they told my family they wouldn’t help clean it because they didn’t get paid enough.”
“20 to 1 resident/patient to staff ratio. That's 2 aides and 1 nurse for 40 people. Grossly understaffed. 4 residents to 1 bathroom. Tiny rooms for 2 residents.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
6
measures
4
measures
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents with pressure sores (bedsores)
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Multiple families have filed complaints leading to federal inspections, with recent serious concerns about food safety and abuse protection. The facility shows recurring problems with fire safety systems, food service, and resident rights across multiple years. Most concerning are recent 2024 deficiencies in food handling and ongoing issues with protecting residents from abuse, though the facility has provided correction dates for all violations.
Apr 6, 2026Complaint2
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Dec 11, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Nov 5, 2024Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
May 3, 2024Routine7
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
May 3, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Aug 29, 2023Complaint3
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Ownership & Operations
Who Operates This Facility
Valley View Manor Nursing Home
for profit
Chain Affiliation
The Mayer Family
11 facilities nationwide
Chain avg rating: 3.3/5 · Rank 6 of 11
Ownership & Management
Owners
Davidowitch, Nachum
Owner
Gewirtz, Esther
Owner
Goldfarb, Larry
Owner
Kirsch, Roslyn
Owner
Landa, Steven
Owner
Mayer, Andrea
Owner
Mayer, Giorgio
Owner
Schulsinger, Luba
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
36 reviews from families & visitors
Official Website
Visit valleyviewmanorrehab.com
Medicare data downloads
Original nursing home datasets
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