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Assisted Living

Chenango Valley Home

Families consistently rate this highly — reviewers highlight warm, professional, and compassionate staff. Schedule a visit to confirm the fit.

24 Canasawacta Street, Norwich, NY 1381532 bedsLicensed & Active
Source: NY DOH — view official record
Google rating
4.9/5

based on 10 Google reviews

5
4
3
2
1

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What this means for your family

Chenango Valley Home is highly regarded for its compassionate staff and engaging environment, making it a strong candidate for those prioritizing a warm, family-like atmosphere. Because all reviews are overwhelmingly positive, we recommend scheduling a tour to observe the staff-to-resident interaction firsthand to ensure it aligns with your specific needs.

Google Reviews

Google Reviews

10 reviews on Google
Chenango Valley Home is consistently praised by families for its warm, professional staff and welcoming atmosphere. Reviewers highlight the facility's immaculate maintenance, engaging activity programs, and the compassionate care provided to residents, often describing the environment as feeling like family.

Quality Themes

Tap a score for details
FoodN/AStaff10.0Clean10.0Activities10.0MedsN/AMemoryN/AComms9.0ValueN/A

Strengths

  • Warm, professional, and compassionate staff
  • Immaculate and well-maintained facility
  • Engaging and fun activity programs
  • Welcoming and supportive administrative team

Rating Trends

Tap a year to see what changed

2345.02017(2)5.02018(1)5.02022(1)5.02023(1)5.02024(4)4.02025(1)

Distribution · 10 analyzed

5
9
4
1
3
0
2
0
1
0

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With only 32 residents, how does the staff foster that close-knit, warm community feel that so many families have highlighted in their feedback?
  • 2I noticed how immaculate the facility is kept; could you share how the housekeeping and maintenance teams coordinate to maintain such a high standard of cleanliness?
  • 3The activity calendar seems very engaging—what are some of the most popular group programs that residents are currently participating in?
  • 4Since your administrative team is known for being so supportive, what is the best way for us to stay in regular communication with you regarding our loved one's well-being?
  • 5How does your team handle medical needs or emergencies to ensure that residents receive prompt attention while maintaining that professional, compassionate environment?
  • 6Given the personalized care you provide, how do you go about tailoring the daily routine to fit the specific interests and personality of a new resident?

Personalized based on this facility's data


Key Review Excerpts

The staff- from the care-givers to the administrators, maintenance men and housekeeper- are warm, kind and professional. I have not witnessed a single exception to this in the entire time my mother has lived there and between my sister and I, we are there almost daily.

Long-term resident's family · 2024★★★★★

What a fabulous, caring, welcoming team. CVH was truly a gift for our mom. The activity program, beautiful grounds and opportunities for genuine friendship made it home.

Long-term resident's family · 2024★★★★★

From our very 1st visit to our last days there, we couldn't have been any happier! It was our number one choice for Ms. Janet's placement after multiple visits to other assisted living options.

Long-term resident's family · 2024★★★★★
Source: 10 Google reviews

State Inspection History

State Inspections

Source: NY Dept. of Health

3total
1deficiencies

Key Findings

No violations found in inspection history

Aug 21, 2024Routine
CleanReport

No deficiencies found during this inspection.

Aug 14, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Mar 16, 2023Routine
487.7 (g) (3)

Resident services

Ownership & Operations

Who Operates This Facility

Owner / Operator

The Chenango Valley Home, INC.

Organization Type

for profit

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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