Loading EveryPlace content…
Nursing Home · Norwich, NY
88 Calvary Drive, Norwich, NY 13815
Map location from our source data
Medicare overall rating
3 / 5 stars
Inspection records →About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
Ask for the full monthly cost, including care fees and one-time charges.
Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 80 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
Ask about these reported findings and check the latest official record.
Your next step
You don't need to know everything. Start with these questions.
Norwich Rehabilitation & Nursing Center has a middle-range Medicare overall rating. Strengths include strong physical and occupational therapy department. Some reviewers note concerns about unresponsive call lights and long wait times for assistance (mentioned by 12 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Norwich Rehabilitation & Nursing Center receives highly polarized feedback, with some residents and families praising the therapy department and specific staff, while a significant number of reviewers report severe neglect, including unaddressed call lights, medication errors, and poor hygiene. Many negative reviews cite systemic issues with staffing shortages, particularly on nights and weekends, leading to dangerous lapses in patient care and communication. Families considering this facility should be aware of the stark contrast between positive experiences in rehabilitation and repeated, serious allegations of neglect.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
While some staff are described as excellent, a high volume of reviews report rude behavior, neglect, and lack of professional care.
Families frequently report being ignored, lied to, or excluded from care planning meetings.
Multiple reports of uncleaned rooms, stained linens, and patients left in soiled conditions.
Reviews are split, with some praising menu diversity while others describe food as cold, unpalatable, or inadequate.
The activities department is consistently praised for being caring, engaging, and helpful to residents.
Multiple reports of wrong medications being provided and failure to administer prescribed treatments.
Reviewers frequently suggest the facility prioritizes profit over patient well-being.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 81 analyzed
This facility rarely responds to reviews.
Key Review Excerpts
“The physical therapy department was excellent. And the social workers were excellent”
“The dietary department listens and makes adjustments accordingly. Their menu is diverse and the food is well prepared. With that being said, laundry has lost many items of their clothing, and the nights and weekend nursing/CNA staff need improvement”
“My mother was supposed to be in this facility for a hip rehabilitation. She was not taken care of in the best way. The staff was very rude to her and other patients. The staff would rather be outside smoking or be on their phones.”
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Per resident, per day
Nurses and aides combined
Reported by Medicare
Registered nurses
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
11
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents with pressure sores (bedsores)
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaints triggering inspections that found deficiencies in resident rights, food safety, and abuse response protocols. The facility has recurring issues with resident rights protections, nutrition and dietary services, and care quality, with multiple violations found across surveys from 2021 to 2024. While all deficiencies show correction dates, the pattern of complaint-driven inspections suggests ongoing concerns families should investigate during visits.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Federal Penalties
Fine
Dec 3, 2024
$15,591
Fine
Feb 20, 2024
$4,938
Fine
Feb 12, 2024
$4,938
Fine
Jan 22, 2024
$14,814
Fine
Jan 8, 2024
$4,938
Fine
Jan 2, 2024
$4,587
Fine
Dec 11, 2023
$13,409
Norwich Rehabilitation & Nursing Center
for profit
Personal Healthcare Management
21 facilities nationwide
Chain avg rating: 3.0/5 · Rank 9 of 19
Owners
Barth, Alexander
Owner
Zagelbaum, Ephraim
Owner
Zagelbaum, Yechiel
Owner
Key personnel
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with NY Dept. of Health. A direct record link is not available in this catalog.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
80 reviews from families & visitors
Official Website
Visit norwichrehab.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby places may offer different services. Check care type and availability as you compare.
Chenango Valley Home
1.1 miAssisted Living · Norwich, NY
Valley View Manor Nursing Home
1.2 miNursing Home · Norwich, NY
Chenango County Home Preston Manor
4.7 miAssisted Living · Oxford, NY
N Y S Veterans Home
7.4 miNursing Home · Oxford, NY
Bida Adult Home
8.2 miAssisted Living · Oxford, NY
Keep this place handy
Optional: get a one-time email with this profile. You can also save or share it without an email address.
This sends one email and does not add you to a mailing list.