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Nursing HomeMedicaid Top Rated

Valley View Haven, INC

Strong Medicare quality ratings; families often praise clean and well-maintained facilities. Still worth an in-person visit.

4702 East Main Street, Belleville, PA 17004162 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 95 Google reviews

5
4
3
2
1
Valley View Haven, INC Nursing Home in Belleville, PA — Street View
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What this means for your family

Valley View Haven is widely praised for its clean environment and dedicated staff, making it a strong contender for long-term care. However, because some families have reported issues with call-bell response times and difficulty reaching staff by phone, we recommend visiting during off-hours to observe staffing levels firsthand and asking for a direct contact number for the nursing station.

Google Reviews

Google Reviews

95 reviews on Google
Valley View Haven is a well-regarded retirement and nursing community that many families praise for its clean, well-maintained environment and genuinely caring staff. While the majority of reviews are highly positive, some families have raised serious concerns regarding communication delays and occasional lapses in patient safety during rehab stays. Prospective families should note that the facility is undergoing renovations to modernize its nursing care rooms.

Quality Themes

Tap a score for details
Food8.0Staff8.0Clean9.0ActivitiesN/AMedsN/AMemoryN/AComms5.0ValueN/A

Strengths

  • Clean and well-maintained facilities
  • Friendly and attentive nursing staff
  • Strong therapy and rehab services
  • Welcoming and peaceful community atmosphere

Concerns

  • Slow response times to patient call bells (mentioned by 2 reviewers)
  • Difficulty reaching staff via phone (mentioned by 2 reviewers)
  • Outdated sections of the building (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(8)'20(6)'22(4)'24(6)'26(3)

Distribution · 63 analyzed

5
48
4
9
3
2
2
1
1
3

How They Respond to Reviews

60%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1With a 5-star staffing rating, how do you ensure that nursing staff remain available and responsive when residents use their call bells?
  • 2I noticed some mentions of communication challenges; what is the best way for family members to reach staff or get updates on their loved one's care?
  • 3Given the 3-star health inspection rating, what specific steps is the facility currently taking to address the recent state violations and improve those outcomes?
  • 4I see that some areas of the building are a bit older; are there any planned renovations or updates to the facility's infrastructure in the near future?
  • 5I appreciate that you engage with families online; how do you incorporate family feedback into your daily operations and resident care plans?
  • 6Could you walk me through a typical day of activities for a resident, and how do you tailor these to keep everyone feeling connected and engaged?

Personalized based on this facility's data


Key Review Excerpts

My mother has been at this rehab facility 4 times. They have always provided excellent care. The therapy staff and the nursing staff are phenomenal.

Rehab patient's daughter · 2023★★★★★

The staff at Valley View are unlike most other places I've seen. They seem to genuinely care about the patients. The premises is nicely decorated and well maintained which makes it feel home too.

Visitor/Family member · 2018★★★★★

The administration and staff at Valley View are always open and receptive to resident's suggestions and tend to their needs in a caring, immediate manner.

Resident/Family member · 2025★★★★★
Source: 95 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.58hrs
78%
Registered nurses for medical care
Total Nursing
4.73hrs
OK
All nurses + aides combined
Staff Turnover
23%
Lower is better (< 30% = good)
RN Turnover
24%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

11

measures

Worse Than Avg

4

measures

Mixed Results

2

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
PA
87.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
PA
8.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility23.6%
Worse than Avg
Here
23.6%
US
14.4%
PA
17.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility10.4%
Better than Avg
Here
10.4%
US
15.5%
PA
17.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility24.5%
Mixed vs Avgs
Here
24.5%
US
19.4%
PA
26.0%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility0.7%
Better than Avg
Here
0.7%
US
4.9%
PA
5.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.2%
Better than Avg
Here
99.2%
US
81.8%
PA
69.2%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility94.0%
Better than Avg
Here
94.0%
US
79.8%
PA
68.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
PA
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
Well below state avg (10.1)
1 complaint-triggered

Valley View Haven shows recurring deficiencies across all surveys in food safety, infection control, and fire safety systems, though all issues have correction dates. The facility has persistent problems with proper food handling and storage, emergency power systems, and smoke barriers that reappear across multiple inspections. One family filed a complaint regarding treatment and care quality, suggesting potential care concerns beyond the routine inspection findings.

Mar 20, 2026Routine
5
0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0744Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Apr 14, 2025Routine
11
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0744Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0291Minimal · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

Apr 14, 2025Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

May 31, 2024Routine
12
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0623Minimal · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0363Minimal · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Valley View Haven, INC

Organization Type

nonprofit

Ownership & Management

Owners

Valley View Haven INC

Owner · Organization

Key personnel

The Juniata Valley Bank5% or Greater Mortgage InterestKnouse, SharonContracted Managing EmployeeSarver, NicoleContracted Managing EmployeeStuckey, KeithContracted Managing EmployeeAnderson, RogerW-2 Managing Employee
Source: Medicare provider data

Contact

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References & Resources

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