Valley View Haven
Families consistently rate this highly — reviewers highlight attentive and caring nursing staff. Schedule a visit to confirm the fit.
based on 95 Google reviews
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What this means for your family
Valley View Haven is an excellent choice if you prioritize a clean environment and a highly communicative, caring staff. While the facility is undergoing renovations to improve care, you should inquire about the current status of the older sections of the building and staffing levels during evening or weekend shifts.
Google Reviews
Google Reviews
95 reviews on Google“Valley View Haven is highly regarded for its attentive, friendly nursing and therapy staff who prioritize resident dignity and family communication. While many reviewers praise the cleanliness and recent updates, some long-term perspectives suggest certain areas of the facility may feel outdated or in need of refurbishment.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and caring nursing staff
- Clean and well-maintained facilities
- Responsive administration
- Excellent therapy and rehab services
Concerns
- Staffing shortages leading to delayed care
- Outdated sections of the building (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 32 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've noticed how much the administration engages with the community online; how would you describe the communication style between the leadership team and the families here?
- 2The nursing staff receives such wonderful praise for being so attentive; how do you ensure that level of personalized care is maintained during busy shifts?
- 3Since we are looking at long-term comfort, are there any plans for renovations or updates to the older sections of the building?
- 4How does the team manage care transitions or medical needs during the late-night hours to ensure there are no delays in assistance?
- 5What kind of daily activities or social outings are available to help residents stay active and connected with one another?
- 6With the excellent therapy and rehab services mentioned by others, how does the facility coordinate with physical therapists to support a resident's recovery goals?
Personalized based on this facility's data
Key Review Excerpts
“The administration and staff at Valley View are always open and receptive to resident's suggestions and tend to their needs in a caring, immediate manner.”
“My mother has been at this rehab facility 4 times. They have always provided excellent care. The therapy staff and the nursing staff are phenomenal. Mom said food services were good.”
“Very well maintained establishment the patients are treated with respect regardless of their disabilities very clean facilities too”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2019 and 2025, Valley View Haven underwent 25 inspections, resulting in 13 clean reports and 30 recorded violations. Identified issues included lapses in staff training and orientation, improper storage of hazardous materials, and maintenance concerns regarding waste removal and exit routes.
Sep 4, 2025Routine
Expired Amoxicillin and Benzonatate were found in the facility.
Prescribed Chlorhexidine Gluconate Mouth/Throat Solution was not available in the home.
The medication administration record incorrectly listed the dosage for Cyanocobalamin Oral Tablet.
Aug 13, 2024Routine
The facility failed to immediately report an allegation of resident abuse involving the misappropriation of $50.00 by a staff member to the Department of Aging.
A staff member engaged in financial exploitation by taking $50.00 from a resident without returning the funds or purchasing the requested item.
The weekly menu for the upcoming week was not posted in a conspicuous and public place as required.
Medications for residents who self-administer were found unlocked and accessible on a countertop and microwave in an unlocked resident room.
May 23, 2023Routine
Dented cans of Mandarin Oranges and Red Pack Spaghetti Sauce were found in the kitchen dry goods storage.
A resident's Resident Assessment Support Plan (RASP) was signed by the resident and assessor but lacked the required dates.
Sep 7, 2021Routine
During the night shift on 8/27/21 and 8/28/21, only one staff person was certified in first aid and CPR for 64 residents.
Trash receptacles in several common restrooms and shower/spa rooms were not covered to prevent pests.
Staff members administering insulin injections had not completed the required Department-approved diabetes patient education program.
Jan 6, 2021OtherCleanReport
No deficiencies found during this inspection.
Sep 10, 2019RoutineCleanReport
No deficiencies found during this inspection.
Dec 3, 2018OtherCleanReport
No deficiencies found during this inspection.
Sep 26, 2018Routine
An electric wall heater between apartments 201 and 203 was 208 degrees Fahrenheit and lacked protective guards or insulation.
The September 2018 Medication Administration Record for Resident #1 was not initialed for Novolog insulin administration on 9/23/18.
Ownership & Operations
Who Operates This Facility
Valley View Haven
nonprofit
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
95 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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