Upstate University Hosp at Community General T C U
Strong Medicare quality ratings. Still worth an in-person visit before deciding.
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What this means for your family
Choosing Upstate University Hosp at Community General T C U means your loved one is in a facility that ranks well on Medicare quality measures. High RN hours correlate directly with lower rates of hospital readmission and better specialized care coordination. While no facility is perfect, the clinical data here is encouraging.
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
2
measures
1
measures
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern of recurring deficiencies in fire safety systems, electrical equipment, and facility administration across all three surveys from 2021-2025. Issues with elevator firefighter controls and building systems management have persisted despite corrections, appearing in multiple inspections. Most troubling, the most recent 2025 survey found an administration deficiency that remains uncorrected, suggesting ongoing management challenges that could impact overall care quality.
Jul 25, 2025Routine7
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Electrical Deficiencies
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Mar 13, 2024Routine6
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Dec 29, 2021Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Electrical Deficiencies
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Ownership & Operations
Who Operates This Facility
Upstate University Hosp at Community General T C U
government
Ownership & Management
Owners
Nys Office of Mental Health
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
Read reviews from families & visitors
Official Website
Visit upstate.edu
Medicare data downloads
Original nursing home datasets
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