Unbridled Living of Dallas
Families consistently rate this highly — reviewers highlight warm and attentive staff. Schedule a visit to confirm the fit.
based on 94 Google reviews
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What this means for your family
This facility is an excellent choice for seniors seeking a vibrant social life and a very caring, personalized staff. However, families should closely monitor medical management and follow up on any maintenance requests, as there have been documented instances of medical oversight and facility upkeep issues.
Google Reviews
Google Reviews
94 reviews on GoogleUnbridled Living of Dallas (The Reserve) is highly regarded by many families for its warm, community-oriented atmosphere and exceptionally kind staff members like Silla and Victoria. While many residents praise the delicious food and engaging social activities, some families have raised serious concerns regarding medical management consistency and occasional lapses in facility maintenance and cleanliness.
Quality Themes
Tap a score for detailsStrengths
- Warm and attentive staff
- Engaging social activities and events
- Friendly and welcoming resident community
- Spacious and beautiful apartment layouts
Concerns
- Inconsistency in medical/nursing care and medication management (mentioned by 2 reviewers)
- Issues with facility cleanliness and maintenance (e.g., odors, repairs) (mentioned by 3 reviewers)
- Difficulty reaching management or lack of communication (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 99 analyzed
How They Respond to Reviews
The owner provides highly personalized responses that frequently mention specific staff members and details from the reviewer's text. They maintain a warm, welcoming tone and use the reviewer's name in almost every interaction.
Questions for Your Tour
- 1We've heard wonderful things about how warm and attentive the staff is here; how do you foster that sense of community among the residents?
- 2The apartment layouts look so spacious and beautiful; could you show us how a resident might personalize their space to make it feel like home?
- 3What kind of engaging social activities or special events do you have planned for the residents this month?
- 4Could you walk us through your specific process for medication management and how you ensure everything is tracked accurately every day?
- 5In the event of a medical emergency after hours, what is the protocol for contacting both the nursing staff and the management team?
- 6How does the facility handle routine maintenance and cleaning schedules to ensure the environment stays fresh and well-kept for everyone?
Personalized based on this facility's data
Key Review Excerpts
“The wonderful staff at the Reserve worked with me so I could live here. In every turn they were on my side all the way.”
“The food here is also amazing my mom is always raving about how delicious and well-prepared every meal is.”
“I moved because I feel much safer here and I am able to make a lot of new friends here. The food is excellent and there are a lot of daily activities.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
An inspection conducted on September 8, 2020, identified seven violations primarily related to life safety standards, including issues with fire detection, sprinkler maintenance, and fire extinguisher compliance. Most of these safety concerns were corrected by October 2020. No recent enforcement actions were found on record.
Sep 8, 2020Routine
Health Code (1 violations) | Life Safety Code (6 violations)
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.
The facility failed to maintain the building free of accumulations of dirt, rubbish, dust, and hazards.
The facility failed to provide and/or maintain portable fire extinguishers in compliance with licensing standards for assisted living facilities and NFPA 10.
The facility failed to ensure hazardous areas were constructed in compliance with licensing standards for assisted living facilities, and/or that volatile materials were not stored in the facility.
The facility failed to provide a written contract with a fire alarm firm to perform inspections, testing, and system maintenance at least every six months.
The facility failed to ensure the installation of the smoke detection system complied with applicable requirements.
Ownership & Operations
Who Operates This Facility
Pslf Dallas LLC
for profit
UNBRIDLED MANAGEMENT, LLC
JEFF TREML
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
94 reviews from families & visitors
Official Website
Visit unbridledliv.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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