Presbyterian Village North Assisted Living Facility
Limited public data on Presbyterian Village North Assisted Living Facility. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 103 Google reviews
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What this means for your family
This facility offers exceptional amenities and a beautiful environment that can greatly enhance a resident's quality of life. However, families should be vigilant regarding nursing aide responsiveness and medication accuracy, as multiple recent reviews indicate significant lapses in care during certain shifts.
Google Reviews
Google Reviews
103 reviews on GooglePresbyterian Village North is highly regarded by many families for its beautiful grounds, excellent amenities, and professional rehabilitation services. However, there are significant and recurring reports of slow response times to call buttons and inconsistent staff professionalism, particularly regarding nursing aides and front-desk interactions.
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained campus and amenities
- High-quality rehabilitation and physical therapy
- Friendly and professional sales and leadership teams
- Spacious and clean resident accommodations
Concerns
- Slow response times to call buttons/red buttons (mentioned by 4 reviewers)
- Unprofessional or rude staff attitude (mentioned by 6 reviewers)
- Inconsistency in medication administration/timing (mentioned by 2 reviewers)
- Disorganized facility navigation and signage (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 105 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1The campus looks so beautiful and well-maintained; could you tell us more about the different amenities available for residents to enjoy?
- 2With the high-quality rehab and physical therapy services you offer, how do you work with residents to help them maintain their mobility?
- 3How does the care team manage medication schedules to ensure everything is administered accurately and on time?
- 4What is the protocol for responding to call buttons or red buttons, especially during the night shift or when the facility is busy?
- 5How do you ensure that staff members maintain a consistently professional and friendly attitude when interacting with residents and families?
- 6Could you walk us through the signage and layout of the facility to help us understand how easy it will be for a resident to navigate the building independently?
Personalized based on this facility's data
Key Review Excerpts
“PVN and all their support allow me to sleep well at night knowing my mother is well taken care of and surrounded by loving and supportive professionals and friends.”
“The staff are very kind to the residents and take good care of them. Housekeeping, laundry, and meals are all taken of. Daily activities keep the residents active and engaged.”
“The SW anabel is amazing! She was knowledgeable and made me feel apart of what was best for my grandma. You should feel comfortable bringing your loved one here.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection in May 2022 identified issues regarding medication administration and resident service plans. A previous inspection in March 2021 noted several building safety concerns related to the Life Safety Code, including sprinkler systems and lighting. No formal enforcement actions were found on record.
May 12, 2022Routine
Health Code (3 violations)
The facility failed to ensure that a licensed person or a trained, authorized, and delegated person administered medications according to physician's orders.
The facility either failed to provide required counseling to residents who self-administer medications or failed to maintain a written counseling record.
The facility failed to either assess a resident or to develop, approve, sign, or follow a service plan within the allowable time.
Mar 2, 2021Routine
Life Safety Code (5 violations)
The facility failed to ensure lighting levels were in compliance with licensing standards for assisted living facilities and the Illumination Engineering Society of North America.
The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101.
The facility failed to comply with Chapter 19 of NFPA 101.
The facility failed to maintain the building free of accumulations of dirt, rubbish, dust, and hazards.
The facility failed to provide the required sprinkler system to meet NFPA 13.
Ownership & Operations
Who Operates This Facility
Presbyterian Village North Forefront Living
nonprofit
HEATHER ASHBY
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
103 reviews from families & visitors
Official Website
Visit presvillagenorth.org
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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