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Public Google reviewers rate this highly and often mention compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 111 Google reviews
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Public Google reviewers rate Sunrise Senior Living of Hillcrest highly. Reviewers highlight: compassionate and attentive nursing staff, engaging and stimulating activity programs. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families generally praise Sunrise Senior Living of Hillcrest for its warm, home-like atmosphere and a highly compassionate, dedicated staff that treats residents like family. While many reviewers highlight the excellent memory care and engaging activities, some concerns have been raised regarding occasional understaffing in the memory care unit and specific instances of cleanliness or pest issues.
Quality Themes
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Concerns
Rating Trends
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Distribution · 115 analyzed
The owner relies heavily on a small set of repetitive templates to respond to reviews. While they occasionally personalize responses to mention specific family members (e.g., 'dad' or 'mom'), the vast majority of replies are copy-pasted scripts.
Personalized based on this facility's data
Key Review Excerpts
“The minute they moved to Sunrise on Hillcrest, they began to blossom and are getting their second wind. I can’t say enough nice things about this place.”
“She is remarkably healthy and happy today as a direct result of getting nutritious meals and caring, friendly interactions every single day with the team members of Sunrise.”
“The staff at Sunrise took wonderful care of my stepfather. He loved living in his cheerful, bright mini- suite and joining his table mates for meals.”
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection in September 2021 identified a food safety concern regarding cross-contamination prevention. Previous inspections in 2019 noted several building safety issues related to the Life Safety Code, including lighting, exit signs, and fire alarm systems, all of which were documented as corrected.
Health Code (1 violations)
The facility failed to prepare and serve food in the manner required to prevent cross-contamination.
Life Safety Code (6 violations)
The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101.
The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.
The facility failed to ensure the alarm would automatically notify the fire department.
The facility failed to comply with Chapter 19 of NFPA 101.
The facility failed to ensure lighting levels were in compliance with licensing standards for assisted living facilities and the Illumination Engineering Society of North America.
The facility failed to provide exit signs with emergency power.
Szr Hillcrest Senior Living, LLC
for profit
SUNRISE SENIOR LIVING MANAGEMENT, INC
SUSAN LIVELY
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Google Maps
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Google Reviews
111 reviews from families & visitors
Official Website
Visit sunriseseniorliving.com
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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