See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid

Trinity Village Medical Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

6400 Trinity Drive, Pine Bluff, AR 7160394 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.6/5

based on 9 Google reviews

5
4
3
2
1
Trinity Village Medical Center Nursing Home in Pine Bluff, AR — Street View
Street View

Watch Trinity Village Medical Center

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

While the facility is noted for being clean and having a welcoming atmosphere, the recurring reports of medical neglect and poor communication during emergencies are significant red flags. If you consider this facility, we strongly advise asking for specific protocols regarding how families are notified of medical changes and how the facility ensures consistent care quality across all shifts.

Google Reviews

Google Reviews

9 reviews on Google
Trinity Village Medical Center receives highly polarized feedback, with some families praising the friendly, welcoming atmosphere and cleanliness, while others report serious concerns regarding patient neglect and poor communication. Critical reviews highlight instances of unaddressed medical issues, such as bedsores and delayed notifications during emergencies, suggesting significant inconsistencies in the quality of care provided.

Quality Themes

Tap a score for details
FoodN/AStaff4.0Clean8.0ActivitiesN/AMeds1.0Memory2.0Comms2.0Value2.0

Strengths

  • Clean, well-maintained facility
  • Friendly and welcoming staff
  • Family-oriented environment

Concerns

  • Neglect and poor medical oversight (mentioned by 2 reviewers)
  • Poor communication regarding resident status (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02016(2)1.02018(1)1.02019(1)5.02024(2)3.32026(3)

Distribution · 9 analyzed

5
5
4
0
3
1
2
1
1
2

How They Respond to Reviews

33%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1With the facility having 94 residents, how do you ensure that families receive consistent and proactive updates regarding their loved one's health status?
  • 2Could you walk me through your specific protocols for medication management and how you ensure accuracy for residents with complex medical needs?
  • 3I noticed the facility has a very clean and welcoming environment; how do you maintain that standard while ensuring residents in memory care receive the specialized attention they require?
  • 4In instances where a resident’s condition changes, what is your process for communicating those updates to family members to ensure we are always in the loop?
  • 5How do you approach medical oversight and coordination with attending physicians to ensure that residents receive timely and effective care?
  • 6What types of daily enrichment activities are available to help residents feel connected and engaged within the Trinity Village community?

Personalized based on this facility's data


Key Review Excerpts

My husband was at Trinity Village Medical Center for 4 months and I was constantly having problems with his care. I complained and no one corrected the problems.

Memory care family member · 2019☆☆☆☆

The day shift staff are great all round ,but the night shift, specifically the ones who were here on 02/12 2026 at 6:30/6:40 were so nasty ,off-putting ,and rude.

Family member · 2026★★☆☆☆

The people at Trinity are very friendly and welcoming. It's a family-oriented environment. They go above and beyond to make sure their residents are happy and well taken care of.

Visitor/Family · 2024★★★★★
Source: 9 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.31hrs
42%
Registered nurses for medical care
Total Nursing
4.16hrs
OK
All nurses + aides combined
Staff Turnover
46%
Lower is better (< 30% = good)
RN Turnover
80%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

8

measures

Worse Than Avg

7

measures

Mixed Results

2

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility71.0%
Worse than Avg
Here
71.0%
US
93.4%
AR
94.9%
Jefferson
85.2%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility3.4%
Better than Avg
Here
3.4%
US
15.5%
AR
11.1%
Jefferson
20.9%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
AR
1.4%
Jefferson
2.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility13.4%
Better than Avg
Here
13.4%
US
19.5%
AR
21.7%
Jefferson
18.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility6.5%
Better than Avg
Here
6.5%
US
14.4%
AR
10.1%
Jefferson
12.8%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility98.7%
Better than Avg
Here
98.7%
US
95.5%
AR
96.1%
Jefferson
92.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility23.9%
Worse than Avg
Here
23.9%
US
81.8%
AR
82.0%
Jefferson
74.6%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility87.7%
Better than Avg
Here
87.7%
US
79.8%
AR
77.7%
Jefferson
72.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.2%
Worse than Avg
Here
2.2%
US
1.6%
AR
1.3%
Jefferson
2.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
Near state avg (4.3)

Trinity Village Medical Center shows persistent quality concerns across multiple surveys, with 37 deficiencies spanning medication management, food service, and safety issues. The facility has repeatedly struggled with food safety and preparation standards, medication errors, and infection control across all three inspections. While all deficiencies show correction dates, the recurring patterns in core care areas suggest ongoing operational challenges that families should carefully consider.

Jul 24, 2025Routine
4
0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jan 16, 2025Routine
15
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0223Potential for harm · WidespreadCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0341Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0583Potential for harm · PatternCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0700Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0760Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0805Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Jul 18, 2024Routine
18
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0041Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0582Potential for harm · PatternCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0726Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0756Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0805Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0806Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0847Potential for harm · PatternCorrected

Administration Deficiencies

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Trinity Village Medical Center

Organization Type

nonprofit

Ownership & Management

Key personnel

Dunn, ValerieOfficer / DirectorAtkinson, CatherineOfficer / DirectorBrown, LaurelOfficer / DirectorBrown, ThomasOfficer / DirectorCarr, JacquisueOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call