The Blossoms at White Hall Rehab & Nursing Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 49 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (4 vs median 3)
- High staff turnover (62%)
- High RN turnover (69%)
Bottom 25% in AR · Critically understaffed (RN) · Below chain average · No penalties on record
What this means for your family
While the activity program and certain staff members are highly regarded, the facility faces recurring, serious allegations regarding basic hygiene and communication. Before choosing this facility, we strongly advise you to ask for a tour and specifically request to see the areas where your loved one will reside, while also testing the responsiveness of the nursing station phone line.
Google Reviews
Google Reviews
49 reviews on Google“The Blossoms at White Hall receives highly polarized feedback, with some residents and families praising the staff's kindness and activity programs, while others report severe neglect, poor communication, and hygiene issues. Families considering this facility should be aware of consistent complaints regarding unresponsive phone lines and inconsistent basic care. It is recommended to conduct a thorough, unannounced visit to observe the current environment and staffing levels firsthand.”
Quality Themes
Tap a score for detailsStrengths
- Engaging and supportive activity staff
- Some highly dedicated and kind nursing personnel
- Responsive administrator for specific issue resolution
- Welcoming atmosphere for respite and rehab stays
Concerns
- Difficulty reaching staff by phone (mentioned by 4 reviewers)
- Neglect of basic hygiene and patient care (mentioned by 6 reviewers)
- Facility cleanliness and maintenance issues (mentioned by 3 reviewers)
- Staffing shortages and perceived lack of care (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 50 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed the activity staff is highly praised; what are some of the favorite daily activities residents are participating in right now?
- 2Since communication can sometimes be a challenge in busy facilities, what is the best way for us to get in touch with nursing staff if we have a quick question about our loved one?
- 3With the current focus on facility maintenance, what is the plan for ongoing updates to ensure the living environment remains comfortable and clean for residents?
- 4We see that the administration has been responsive to specific concerns in the past; what is your process for families to share feedback or resolve issues as they arise?
- 5Given the importance of consistent care, how do you ensure that hygiene and daily personal care needs are met reliably for every resident?
- 6In the event of a medical change or emergency, how quickly can we expect to be notified, and what is your protocol for coordinating with our family?
Personalized based on this facility's data
Key Review Excerpts
“The workers here are very nice and kind. They very encouraging, they keep us active, encourage us to come to activities, which I really enjoyed that because if they don't, I stay in my room watching TV all day.”
“It is inexcusable for a woman who has had a foot removed to be left without any rehab for several days - and virtually no personal hygiene care.”
“Being here I only had one issue that occured and I must say that the administrator fixed it without any problems.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents with pressure sores (bedsores)
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has persistent problems across multiple areas, with families filing complaints that led to 9 deficiencies. The most recurring issues involve accident prevention and safety hazards, medication management, and dietary services. While the facility corrects violations when cited, the same problems keep appearing across surveys from 2022 through 2025, suggesting ongoing systemic challenges with maintaining consistent safety standards and quality care.
Apr 17, 2025Routine6
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Apr 17, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Feb 8, 2024Routine18
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 28, 2023Complaint3
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nov 7, 2023Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jun 29, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ownership & Operations
Who Operates This Facility
The Blossoms at White Hall Rehab & Nursing Center
for profit
Chain Affiliation
The Blossoms Rehab & Nursing Center
24 facilities nationwide
Chain avg rating: 2.8/5 · Rank 17 of 23
Ownership & Management
Owners
Aks Ar Opoc LLC
Owner (parent company) · Organization
Scheinbaum, Shlomo
Owner (parent company)
Schreiber, Abraham
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
49 reviews from families & visitors
Official Website
Visit blossomsrnc.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.