Pine Bluff Transitional Care
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 14 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (39 vs median 3)
- High staff turnover (72%)
- High RN turnover (85%)
Bottom 25% in AR · Very high staff turnover · Worst in GLOBAL HEALTHCARE REIT chain · $132,197 in fines · Special Focus Facility (CMS) · Abuse citation
What this means for your family
The facility shows a strong upward trend in quality, particularly regarding rehab services and cleanliness. However, because there is a history of inconsistent experiences, we recommend scheduling a tour to observe staff-resident interactions firsthand and asking how they handle resident concerns.
Google Reviews
Google Reviews
14 reviews on Google“Pine Bluff Transitional Care has received a surge of highly positive reviews recently, with families highlighting significant improvements under new ownership. While some older reviews were critical or vague, recent visitors specifically praise the effective physical therapy team and the facility's clean, odor-free environment.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy team
- Clean, well-maintained facility
- Friendly and attentive nursing staff
- Noticeable recent operational improvements
Concerns
- Inconsistent professionalism and service quality (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 17 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed recent operational improvements mentioned by families; what specific changes have been implemented in the last six months to enhance the quality of care?
- 2With the current staffing levels, how does the team ensure consistent, personalized attention for each resident throughout the day?
- 3Given the facility's focus on physical therapy, how do you integrate those sessions into a resident's daily routine to ensure they stay active?
- 4How do you address feedback regarding service consistency to ensure that every resident receives the same high standard of care regardless of the shift?
- 5What steps are being taken to address the recent health inspection findings and improve the overall regulatory standing of the facility?
- 6In the event of a medical emergency, what is your specific protocol for notifying family members and coordinating with local hospitals?
Personalized based on this facility's data
Key Review Excerpts
“My aunt was in a wreck. She went here for rehab. the therapists Jay and Phillip were great with her! She was walking in a few days and came home after a couple weeks.”
“I have been to many nursing homes, this place is one of the best. In the last couple years since the new owners got it, it has improved so much. The staff care for the residents, its clean and does not smell like most nursing homes.”
“The cleanliness, the friendliness and the helpfulness of staff made my decision easy! All of my loved ones will be going here!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
4
measures
11
measures
1
measures
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents with pressure sores (bedsores)
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Pine Bluff Transitional Care shows a concerning pattern with 90 deficiencies across 11 surveys, including 31 from family complaints, signaling ongoing quality issues. The most frequent problems involve nursing staffing shortages, medication management errors, and nutrition/dietary safety violations. Recent complaints in 2025 cited serious abuse reporting failures and pressure ulcer care problems, with nursing staffing issues persisting across multiple years despite reported corrections.
Apr 9, 2026Complaint1
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Apr 9, 2026Routine4
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jan 22, 2026Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jun 16, 2025Complaint3
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Apr 18, 2025Complaint5
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Oct 14, 2024Complaint11
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Federal Penalties
Fine
Apr 18, 2025
$63,564
Payment Denial
Apr 18, 2025
1-day denial
Fine
Jan 22, 2024
$14,302
Fine
Jan 8, 2024
$2,814
Fine
Jan 2, 2024
$3,529
Fine
Dec 11, 2023
$8,469
Fine
Nov 6, 2023
$5,293
Ownership & Operations
Who Operates This Facility
Pine Bluff Transitional Care
nonprofit
Ownership & Management
Owners
Tlc Eretz Management LLC
Owner · Organization
Rhine, Zvi
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
The Springs of Pine Bluff
< 1 miNursing Home · Pine Bluff, AR
Trinity Village Medical Center
< 1 miNursing Home · Pine Bluff, AR
The Blossoms at White Hall Rehab & Nursing Center
9.7 miNursing Home · White Hall, AR