Transitions Healthcare Washington Pa
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 47 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- High staff turnover (58%)
Below average in PA · Below recommended RN staffing · No penalties on record
What this means for your family
While the facility's physical therapy team receives praise for helping patients regain independence, the facility has a concerning history of hygiene and communication issues. Families should conduct an unannounced visit to check for cleanliness and observe staff responsiveness to call lights before committing to this facility.
Google Reviews
Google Reviews
47 reviews on Google“Transitions Healthcare Washington PA receives highly polarized feedback, with some families praising the physical therapy and rehab team for successful recovery outcomes, while others report severe neglect and safety concerns. Critical reviews frequently cite long wait times for call lights, poor sanitation, and a lack of urgency in medical care, particularly for complex or non-communicative patients. Families considering this facility should be aware of the stark contrast between positive rehab experiences and reports of systemic staffing and hygiene issues.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy and rehab services
- Friendly and supportive nursing staff for some residents
- Helpful wound care technicians
Concerns
- Excessive wait times for call lights and lack of responsiveness (mentioned by 6 reviewers)
- Unsanitary facility conditions and persistent odors (mentioned by 4 reviewers)
- Incompetent medication management and communication failures (mentioned by 4 reviewers)
- Poor quality and lack of variety in food (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 52 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the current staffing levels, what is your specific protocol for ensuring call lights are answered promptly, especially during evening and weekend shifts?
- 2I’ve read positive feedback about your physical therapy and wound care teams; how do these departments coordinate with the nursing staff to ensure consistent care for residents?
- 3Could you walk me through your current process for medication management and how you keep families updated when there are changes or concerns regarding a resident's prescriptions?
- 4I noticed some feedback regarding facility maintenance and odors; what is your daily cleaning schedule and how do you ensure high standards of hygiene in resident rooms and common areas?
- 5What steps are being taken to improve the variety and nutritional quality of the dining program to ensure residents are satisfied with their meals?
- 6How do you facilitate communication between the nursing staff and family members to ensure we are kept in the loop regarding our loved one's health status?
Personalized based on this facility's data
Key Review Excerpts
“The smell of the entire place smells of urine from the time you enter the cafeteria / social area. The rugs look like they have not been cle”
“My mom had major spinal surgery on her cervical spine and was in a lot of pain from her transport from the hospital. Her chart from the hospital was not fully read by the staff upon her arrival. She had to beg for a Tylenol because her prescription for her pain medicin”
“My husband was here for PT rehab. Everyone was friendly, kind and helpful. They seemed to work well together and care about all their patients.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents with pressure sores (bedsores)
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed six formal complaints, with concerns spanning medication management, safety hazards, and resident protection from neglect. The facility shows recurring problems with medication labeling and error rates, fire safety systems, and accident prevention measures. While most deficiencies indicate correction dates, the pattern of repeated issues across multiple surveys suggests ongoing operational challenges that warrant careful consideration.
Mar 25, 2026Routine11
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Environmental Deficiencies
Have policies on smoking.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Jan 29, 2026Complaint1
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Aug 28, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 3, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Mar 27, 2025Routine9
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Construction Deficiencies
Meet other general requirements.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Mar 3, 2025Complaint1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ownership & Operations
Who Operates This Facility
Transitions Healthcare Washington Pa
for profit
Chain Affiliation
Transitions Healthcare
6 facilities nationwide
Chain avg rating: 2.3/5 · Rank 5 of 6
Ownership & Management
Owners
Feldman, Marc
Owner
Maurano, Matthew
Owner
Williams, Kevin
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
47 reviews from families & visitors
Official Website
Visit transitionshealthcarellc.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
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